About 1nHealth, Inc.
1nHealth is a software-centric patient recruitment company for the clinical research industry. We exist to fill studies, connecting patients with research. We have been active for 6 years as a bootstrapped startup that now has 45 employees and multiple clients in top Pharma, leading biotechnology companies, and many of the top Contract Research Organizations (CROs) in the space. Our mission is to advance human health and make a positive impact on patients, clients, and our team members all over the world.

We are growing and profitable. Our company is a client and employee centric meritocracy. If you're ready to be part of a team of highly intelligent professionals using technology for good, come join us at 1nHealth.

About the role

1nHealth is looking for a Site Coordinator (SC) to join our dynamic team. This is an autonomous role that will work in collaboration with the internal team under the direction of the study Project Manager. This role requires the right individual to interface with study-designated site staff via email, phone, & Teams. The SC will be responsible for tracking metrics, evaluating data to identify positive & negative trends for ongoing recruitment deployments, and build reports that will be distributed to the client (not just data...insights). Strong Microsoft office skills are required. The right individual will want to make a difference in patients' lives, thrive when working on a collaborative team, & is able to balance multiple projects with limited supervision utilizing the understanding of company/department goals.

Duties and Responsibilities

• Facilitate all communication with site staff across all assigned projects.
• Manage all site and staff contact information for assigned projects.
• Facilitate site onboarding to 1nHealth’s patient engagement technology platform.
• Escalate portal-related tech issues (access, question around functionality and features, etc).
• Liaise with site staff for the duration of their associated project by communicating best practices & gathering required study information.
• Assist Project Managers in pulling site-related reports from the platform.
• Create graphs/charts/tables & derive insights week over week for client meetings.
• Present insights on weekly meetings.
• Recommend process improvements.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills.
• Extremely detailed-oriented
• Strong problem-solving abilities
• Experience in Microsoft Office Suite- very strong Excel & Outlook skills are required.
• Bachelor’s Degree in Marketing, Communications, or equivalent experience a plus (but if you’re super smart and know how to work in a fast paced environment, we really don’t care about diplomas).
• Industry experience a plus

What makes us different?

• Unlimited PTO
• 100% remote work
• Access to employee discount program
• Benefits
• 401(k) with employer contribution
• Employer-covered basic Life Insurance