3rd Street Youth Center & Clinic is seeking a responsible, professional, and proactive Live-In Residential Manager to oversee operations of a new residential building housing 19 units for justice-involved youth. This role combines property management, resident support, and on-site supervision. The Live-In Residential Manager will serve as the primary point of contact for residents, ensure safety and compliance, and help foster a supportive and structured community. 

The Live-In Residential Manager will serve as the on-site representative for property operations, overseeing compliance with building regulations, safety protocols, and the HSH Good Neighbor Policy.

This is a unique opportunity to live on-site and make a meaningful impact in the lives of youth. 

Key Responsibilities: 

Property and Operations Management:

●      Provide on-site management and supervision of 19 residential units.

●      Act as the primary property management point of contact for residents, responding to emergencies and urgent issues as needed.

●      Conduct regular property inspections to ensure safety, cleanliness, and adherence to organizational policies.

●      Maintain accurate and organized records of leasing activity, maintenance logs, vendor invoices, and property reports

●      Coordinate preventive maintenance schedules and oversee contractors, vendors, and service providers.

●      Enforce program rules, visitor policy and sign in

●      Perform or assist with wellness and safety checks, including keying into units as needed to ensure resident health and property safety.

●      Oversee inventory of supplies, keys, and building equipment.

●      Use the HMIS ONE System to manage unit availability, track occupancy status, process referrals, and maintain accurate documentation of all resident transitions.

●      Collaborate with Case Managers ensure accurate data is entered

Community relations:

●      Promote a positive and supportive living environment for residents while maintaining professionalism and neutrality in all interactions.

●      Collaborate closely with Case Managers, program staff, and service providers to balance resident support needs with property management responsibilities.

●      Build and maintain positive relationships with residents, ensuring timely response to concerns, maintenance requests, and communication about property policies.

●      Enforce building rules and policies while maintaining a supportive and respectful community environment.

●      Facilitate resident orientations (move-ins, program rules review, and building expectations) and communicate updates about maintenance, pest control, inspections, or building operations.

●      Participate in and co-facilitate monthly community meetings with residents and program staff to share updates, gather feedback, reinforce community standards, and strengthen resident engagement.

●      Collaborate with internal teams and external partners (e.g., community-based organizations, service providers).

●      Represent 3rd Street Youth Center & Clinic in a professional and community-minded manner at all times.

●      Strong problem-solving and conflict resolution skills, focused on maintaining positive resident relations.

●      Collaborate with external agencies, vendors, and community partners to ensure a safe and compliant property environment.

●      Represent 3rd Street Youth Center & Clinic in a professional and community-minded manner, consistent with the HSH Good Neighbor Policy.

Live-In Expectations / Standard Practices: 

●      Maintain on-call availability for building emergencies, lockouts, or urgent facility issues during evenings, nights, and weekends.

●      Shared responsibilities for basic building maintenance, security checks, and reporting concerns.

●      Participate in periodic staff meetings, monthly community meetings, compliance reviews, and property management training sessions.

●      Clear separation of private living space and professional responsibilities. 

●      Uphold confidentiality and privacy standards for residents and staff.

Qualifications: 

Minimum 2 years of experience in property management, residential supervision, or facilities operations required.

Experience in supportive housing, or youth housing programs preferred.

Ability to manage maintenance vendors, contractors, and repair requests efficiently.

Ability to use property management software or digital record systems.

Strong communication and interpersonal skills.

Ability to respond calmly and effectively in emergency situations.

Proficiency in basic administrative tasks, record-keeping, and reporting.

Strong organizational skills and attention to detail.

Comfortable living on-site and integrating professional responsibilities into daily routines.

Experience using HMIS ONE System or similar housing data platforms preferred.

Compensation and Benefits: 

Salary: $85,000 /per year

On-site housing provided 

[Other benefits, e.g., health insurance, PTO]

Professional Development

Occupancy Agreement / Residential License

This position includes access to one on-site housing unit, provided rent-free as part of employment for the Live-In Residential Manager role.

●      Housing is tied to active employment. The employee may occupy the unit only while employed in the live-in role.

●      Move-out upon end of employment. If employment ends—voluntarily or involuntarily—the employee will be required to vacate the unit in compliance with California and San Francisco law. This generally requires:

○      30 days’ written notice if the employee has lived in the unit for less than one year, or

○      60 days’ written notice if the employee has lived in the unit for one year or more.
 All legally required eviction procedures will be followed if necessary.

●      The unit is for the employee only. The unit may not be shared, assigned, or sublet.

●      Compliance with rules. The employee must follow all building rules, safety protocols, and occupancy guidelines.

●      Habitability standards. The organization will maintain the unit in safe and habitable condition consistent with California and San Francisco requirements.

Working Conditions: 

●      Live on-site in a multi-unit residential building serving justice-involved youth

●      Respond promptly to resident and building needs, including emergencies

●      Work schedule includes evening and weekend availability.

●      This role requires regular physical activity, including walking the property multiple times daily, climbing stairs throughout the multi-story building, lifting or moving items up to 25–50 lbs, and performing hands-on tasks related to inspections, minor maintenance, and emergency response.

●      Must be comfortable navigating tight spaces (e.g., utility rooms, stairwells) and performing basic physical duties associated with property management.

3rd Street Youth Center & Clinic is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis.