Case Manager - TAY Navigation Center

3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city's few Youth Access Points.

The Navigation Center provides a safe and affirming place for TAY and services to stabilize and achieve their housing goals. The Navigation Center systems of support work in concert to assist TAY residents with public benefits, health services, problem-solving, and housing, as available. The Navigation Center model is a low barrier, harm reduction model.

The Case Manager will provide comprehensive case management for up to 25 Navigation Center TAY. This position is responsible for supporting TAY in coordinating housing assessments, securing permanent housing and linkage to appropriate services. Case Managers will assist TAY and their team of providers as they locate, prepare for, and adjust to new housing, model independent living skills and positive communication strategies, and build their social-emotional proficiencies to help them succeed at the Navigation Center and in their lives after. Case Managers also assist the rest of the TAY NAV team in providing conflict resolution, counseling and other supports to residents as needed. 

Duties & Responsibilities

The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Director of Development. Duties, responsibilities, and activities may change, or new ones may be assigned as needed.

  • Individual case management for up to 25 Navigation Center TAY. 
  • Design individual support & transition plans with youth - including linkage to employment, behavioral health, public benefits and other necessary services. 
  • Case coordination and advocacy within Navigation Center and with other CBOs. 
  • Data collection and case notes entered into all appropriate databases. 
  • Support 3rd Street's housing program staff. 
  • Resource brokerage and referral as needed.
  • Coordination of housing assessment(s).

Qualifications

  • Bachelors in related field OR equivalent work experience.
  • 2-3 years of experience working with under resources or unhoused young adults. 
  • Ability to provide counseling with a focus on substance abuse/ mental health/ domestic violence/trauma etc. 
  • Working knowledge of issues facing youth. 
  • Exceptional organizational skills with reliability and consistency in work performance. 
  • Proficiency in data entry - preferably with ONE System.
  • Flexibility with a team player mentality. 
  • Ability to work with minimal to moderate supervision. 
  • Alignment to 3rd Street's mission.
  • Discretion and excellent professional judgment. 
  • Ability to work with a diverse staff and excel in a multicultural and LGBTQIA inclusive environment.
  • Good judgment with a proactive approach to problem-solving.
  • Ability to maintain a professional demeanor with great interpersonal and communication skills. 
  • Ability to multi-task with the capacity to learn quickly and integrate efficiently. 
  • Ability to connect with our youth.
  • Ability to weekends.
  • This position requires current CPR and First Aid certification. 
  • Upon hire, ability to obtain negative result of TB test and fingerprint via live scan system.

General

  • This is a full-time and exempt position.
  • The Case Manager reports to the Residential Program Director.
  • This position works on-site at the TAY Navigation Center.
  • This position has an annual salary of $66,560 with a competitive benefits package.

The 3rd Street Youth Center & Clinic is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis.

Housing

San Francisco, CA

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