About AA Medical

AA Medical is a provider of sustainable solutions to both the new and resale medical device equipment markets. AA Medical was founded in 2012 to help doctors and surgeons around the world access high quality pre-owned medical equipment at an affordable price. We are proud to consistently connect the world with life sustaining medical equipment and are constantly working towards even more growth.

AA Medical offers a variety of benefits to ensure that our employees feel supported and valued. Here’s a summary of what we offer:

-Unlimited PTO for exempt employees, so you can take the time you need to recharge and enjoy life outside of work.
-4 paid mental health days to prioritize your mental wellness.
-9 observed holidays to spend time with loved ones and celebrate important occasions.
-Medical coverage with HSA and PPO options, so you can choose the plan that works best for you.
-FSA and HSA accounts, as well as dependent care FSA, to help you save on healthcare and dependent care expenses.
-Discounts on pet insurance to keep your furry friends healthy.
-Delta Dental and Delta Vision insurance offerings.
-Short term and long term disability coverage through Principal, to provide financial protection in case of unexpected events.
-EAP (employee assistance program) through Principal, to provide confidential support and resources for personal and work-related challenges.
-Pet friendly office in Mokena, to make your furry friends feel welcome and at home.
-4% 401(k) company match

About the role

What you'll do

• Collaborate with the Sales and Acquisitions teams to understand the specific shipping requirements for each order. 
• Coordinate with the Testing team to ensure that devices meet quality standards and are ready for shipment. 
• Verify the accuracy of shipping orders, including product details, quantities, and destination addresses. 
• Select appropriate packaging materials to ensure the safe transport of medical devices. 
• Package devices securely, considering their size, fragility, and transportation mode. 
• Apply accurate shipping labels, documentation, and any necessary customs forms.
• Maintain accurate shipping records, including tracking numbers, shipping dates, and customer information. 
• Complete and organize all necessary paperwork, such as packing slips, invoices, and shipping manifests. 
• Communicate any discrepancies or issues to relevant teams to ensure swift resolution. 
• Coordinate shipping schedules to meet customer deadlines and expectations. 
• Collaborate with the Receiving team to ensure a smooth transition from testing to shipping. 
• Utilize shipping software or systems to generate shipping labels, track packages, and update order statuses. 
• Liaise between the Sales and Acquisitions teams to provide updates on order status, shipping delays, or any relevant issues. 
• Communicate proactively with customers regarding shipment tracking and delivery expectations. 
• Perform visual inspections of packaged products to ensure they meet quality standards before shipping. 
• Address any concerns related to product integrity, packaging, or labeling. 
• Collaborate with relevant teams to maintain accurate inventory counts. 
• Report any inventory discrepancies or shortages to supervisors. 

Qualifications

• High school diploma or equivalent; additional education or training in logistics or related field is a plus. 
• Proven experience in shipping, logistics, or a related field, preferably within the medical device industry. 
• Familiarity with shipping software and label generation tools. 
• Effective communication skills for interacting with cross-functional teams and customers. 
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. 
• Physical ability to lift and move packages of varying weights. 
• Understanding of quality control processes and product inspection. 
• RF Scanning experience