About AA Medical

AA Medical is a provider of sustainable solutions to both the new and resale medical device equipment markets. AA Medical was founded in 2012 to help doctors and surgeons around the world access high quality pre-owned medical equipment at an affordable price. We are proud to consistently connect the world with life sustaining medical equipment and are constantly working towards even more growth.

AA Medical offers a variety of benefits to ensure that our employees feel supported and valued. Here’s a summary of what we offer:

-Unlimited PTO for exempt employees, so you can take the time you need to recharge and enjoy life outside of work.
-4 paid mental health days to prioritize your mental wellness.
-9 observed holidays to spend time with loved ones and celebrate important occasions.
-Medical coverage with HSA and PPO options, so you can choose the plan that works best for you.
-FSA and HSA accounts, as well as dependent care FSA, to help you save on healthcare and dependent care expenses.
-Discounts on pet insurance to keep your furry friends healthy.
-Delta Dental and Delta Vision insurance offerings.
-Short term and long term disability coverage through Principal, to provide financial protection in case of unexpected events.
-EAP (employee assistance program) through Principal, to provide confidential support and resources for personal and work-related challenges.
-Pet friendly office in Mokena, to make your furry friends feel welcome and at home.
-4% 401(k) company match

About the role

The Director of Sales will oversee the inside sales team focused on e-commerce sales of refurbished medical devices. This role requires a dynamic leader who can drive sales performance, develop effective sales strategies, and ensure customer satisfaction across global markets. 

What you'll do

• Lead and manage the inside sales team to achieve and exceed sales targets. 
• Provide coaching, mentoring, and performance feedback to team members. 
• Develop and implement sales strategies to increase e-commerce sales. 
• Analyze market trends and customer needs to identify sales opportunities. 
• Collaborate with marketing and product teams to align sales strategies with business goals. 
• Address customer inquiries, resolve issues, and ensure a seamless purchasing experience. 
• Monitor customer feedback and implement improvements to the sales process. 
• Set sales targets and KPIs for the inside sales team. 
• Monitor and analyze sales performance, providing regular reports to senior management. 
• Identify areas for improvement and implement corrective actions to achieve sales goals. 
• Streamline sales processes to improve efficiency and productivity. 
• Implement best practices for e-commerce sales and customer relationship management. 
• Utilize CRM tools and data analytics to track sales activities and outcomes. 
• Conduct regular training sessions to enhance the skills and knowledge of the sales team. 
• Stay updated on industry trends, product knowledge, and competitive landscape. 
• Collaborating with marketing, IT, and product teams to align e-commerce initiatives 
• Leveraging data analytics to track performance and refine sales strategies. 
• Knowledge of online sales channels and platforms. 

Qualifications

• High School, Bachelor’s degree preferred, or equivalent experience
  Bonus Skills: 
• Excellent communication and interpersonal skills. 
• Strategic thinker with strong analytical and problem-solving abilities. 
• Proficient in CRM software and e-commerce platforms. 
• Ability to work in a fast-paced, dynamic environment.