Administrative Assistant

About AAPD

The American Association of People with Disabilities (AAPD) works to increase the political and economic power of people with disabilities. As a national disability-led and cross-disability rights organization, AAPD advocates for full civil rights for over 60 million Americans with disabilities. We do this by promoting equal opportunity, economic power, independent living, and political participation through our programs and advocacy. We are looking to hire staff who embody our mission and are invested in building the disability rights movement. 

AAPD is an equal opportunity employer. Our office collaborates across initiatives to actively uplift and center the diversity of the disability community in our work. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. Applicants with disabilities are especially encouraged to apply. 

AAPD has an office headquartered in Washington, DC, but also has flexible workplace and remote work policies. AAPD follows strong COVID-19 Prevention Policies in our DC office and whenever our staff are in-person.

We offer a competitive benefits package including:

    • Unlimited PTO
    • Flexible work schedule
    • 403(b) with 5% employer match
    • 100% employer coverage of Health, Dental, and Vision Insurance for each employee and up to 2 dependents
    • Access to an Employee Assistance Program (EAP)
    • Professional development and career advancement opportunities

About the role

We are seeking an Administrative Assistant to join our operations team. This team plays a critical role in developing and maintaining an inclusive culture in a sustainable, thoughtful, and efficient manner. The ideal candidate is an extremely detail-oriented and personable multitasker who has experience as a receptionist in a fast-paced office setting. The Administrative Assistant will act as the initial point of contact and face of the organization for visitors and will help align our office practices with our organizational culture. 
 
AAPD is headquartered in Washington, DC. Candidates will, at a minimum, need to be able to work from AAPD’s Washington, DC, office twice a week and attend in-person events as needed. AAPD abides by strong COVID-19 Prevention Policies in our DC office and whenever our staff are working in-person. 
 
Roles and Responsibilities
Office Management
  • Optimize office operations and oversee internal processes, including ordering and managing supply and equipment lists
  • Recognize issues requiring immediate attention. Escalate to appropriate team members when necessary
  • Coordinate, manage, and schedule operations related to in-person and remote meetings and events. This includes, but is not limited to  coordinating accommodation requests, ordering catering services, leading setup and tear down of events, managing tech setup for virtual and hybrid meetings
  • Troubleshoot basic office equipment or technology issues
  • Facilitate access to the office for new hires, interns, guests, contractors, and vendors
  • Manage maintenance requests from staff. Work with building maintenance team to ensure request fulfilment
  • Support with other administrative related needs, such as form development, email management, external event logistics, or other tasks as assigned by the Operations Director
 
Guest Support
  • Cultivate a positive impression of our organization by welcoming visitors, maintaining a professional reception area, and supporting our team’s day to day office operations
  • Welcome and facilitate the visitation process of partners, stakeholders, and visitors to the AAPD office, including enforcing COVID-19 protocols
  • Manage meeting space reservations from external organizations and coordinate day-of logistics and technology use with their on-site contact
  • Collect, sort and distribute in-coming mail and packages to relevant staff
  • Ensure timely delivery of outgoing mail to designated pickup location within the building
  • Train staff on outgoing mail procedure 
 
Email and Schedule Management
  • Assist Chief Operating Officer with calendar and email management to ensure priorities are ranked and addressed
  • Coordinate, schedule, and facilitate meeting needs for the executive team initiated by the COO, including coordinating logistics for accommodations
  • Manage general staff calendars
 
Qualifications
  • At least 2 years of experience as an operations coordinator, receptionist, administrative assistant, or equivalent role 
  • Experience with Google Drive, Google Calendar, Google Workspace, Slack or similar tools, and a willingness to learn new tools and platforms as needed 
  • Excellent written and verbal communication skills
  • Experience in handling sensitive data and other confidential information, and demonstrated discretion and strong judgement
  • Ability to multitask and manage time effectively
  • Comfortable working and communicating effectively with different audiences, including guests, staff, organizational leaders, and members of the Board of Directors 
Preferred Qualifications 
  • Understanding of disability culture
  • Experience in refining and developing office operational processes
  • Experience with coordinating requests for ASL, CART, and/or other access needs
  • Associate’s Degree or equivalent work experience

The pay range for this role is:

50,000 - 65,000 USD per year (Washington, DC)

Operations

Washington, DC

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