TL;DR

Fast-growing measurement company looking for a self-motivated and determined recent graduate to help support our rapidly growing publisher business. This role collaborates closely with the Sales, Customer Success, and Product teams to support operations, manage internal systems, and help build great publisher relationships.

Who we are

Adelaide is the leader in one of the fastest-growing areas of digital advertising: attention metrics. 

Since 2020, we’ve been a trusted measurement partner for 40% of Fortune 50 companies. They rely on our metric, AU, to maximize the effectiveness of media spend. AU is “the attention economy's most widely recognized metric,” according to Adweek, and we swept the measurement category in the 2024 Adexchanger awards.

Our business is growing rapidly—we’ve doubled revenue in just 18 months and grew our team by 45% last year. Earlier this year, in partnership with The New York Times, we launched Adelaide for Publishers, the next step in our vision to create a more fair and equitable marketplace for media.

Adelaide is backed by prominent investors such as Human Ventures (Joe Marchese), Aperiam Ventures (Joe Zawadzki & Eric Franchi), WGI (Jonah Goodhart), and Irwin Gotlieb.

While we have an office in NYC, we’re very remote-friendly and support flexible work arrangements. 

How we operate

We are a team of action-oriented doers; management rolls up their sleeves to contribute daily. Our culture is rooted in curiosity and loosely held but rigorously vetted opinions; everyone is encouraged to contribute to planning and strategy.

Position Overview

This position reports to the Director of Publishers; it supports the growth and operations of our publisher partnerships by ensuring internal systems run smoothly, client onboarding is seamless, and communications are accurate and timely.

In this role, you will be joining a small, cross-functional team responsible for new and existing business with media-owning publishers. You’ll help maintain CRM accuracy, support outreach and onboarding efforts, and coordinate across Sales, CS, and Product to deliver a great partner experience. Day-to-day activities range from responding to inbound inquiries, organizing contracts, sending client communications, tracking campaign progress, and partnering with the Product team to verify measurement tracker setup.

We’re seeking a candidate with 0–1 years of experience in a fast-paced, client-facing or operational environment.

This is a fully remote position within the United States, with opportunities to connect with colleagues at our New York office. You will need to be in NYC a few times per year.

What you'll learn

An important part of our culture is continuing education and the sharing of ideas. We offer: 

• A large network of investors and advisors for you to access that will help your team succeed
• Mentorship from executives with decades of experience in adtech and media
• Regular internal knowledge-sharing sessions
• Education budget to accelerate your team’s development

Specifically, in this role, you will learn:

• Gain a deep understanding of attention metrics and media quality measurement
• Learn how cross-functional teams operate at a fast-growing tech company
• Gain exposure to senior stakeholders at top-tier publishers
• Get hands-on experience supporting AdTech implementations and campaign tracking
• Learn how to manage internal sales systems like HubSpot and Google Suite

Core Responsibilities

• Take lead in responding to RFP’s, leads, and new business inquiries, including qualification & win strategy
• Partner with Client Success to deliver outstanding work product that ensures renewals
• Ensure accurate use of the CRM (Hubspot) to track pipeline, manage deals, and provide visibility into sales activities and performance
• Collaborate with the Product team to ensure newly implemented trackers are working properly and that data is accurate

What you'll bring

• Bachelor’s degree required
• Strong written and verbal communication skills
• A positive and energetic attitude along with a willingness to do whatever it takes to succeed

What will set you apart

• Interest in media, advertising, or partnerships

Benefits 

Health & Wellness

• Medical, dental, and vision insurance
• Paid time off
• Parental leave
• Wellness & Development Stipend
• Holiday break
• Volunteer time off

Financial & Compensation

• Competitive salary
• Performance-based quarterly bonus
• Stock options
• 401k Retirement Plan

Workplace & Equipment

• Remote-first environment
• New York office
• Access to WeWork spaces available

Equal Employment Opportunity (EEO) Statement

Adelaide is proud to be an Equal Opportunity Employer, committed to fostering a diverse, equitable, and inclusive workplace where all employees can thrive. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

Our commitment to equal opportunity employment extends beyond basic compliance to encompass the active cultivation of a workplace that values different perspectives, backgrounds, and experiences.