About Alpine IQ

Alpine IQ (AIQ) was founded in 2019 to help companies make sense of their customer data and turn it into real, measurable outcomes. What started as a focused data-unification platform has evolved into a full suite of tools used by brands, retailers, and digital businesses of every size, from fast-growing startups to global enterprises.

We’re a fully remote team of builders who love turning complex problems into simple, elegant solutions. Our products streamline operations, power smarter decision-making, and help businesses create personalized, connected experiences for their customers.

If you’re energized by fast-moving environments, creative challenges, and work that genuinely moves the needle, you’ll feel at home here.

We’re searching for a skilled QA Analyst who is passionate about delivering high-quality SaaS experiences. You’ll play a key role in shaping product quality across our platform — validating releases, triaging complex customer-reported issues, and introducing automation that enables our teams to ship with confidence.

If you thrive at the intersection of product, engineering, and support — and love catching the tiniest product imperfections before they reach customers — we want to meet you

What You’ll Do

• Collaborate with Product, Engineering, and Support to build proactive test plans for new features
• Execute manual testing to ensure functionality, usability, and performance
• Triage Tier 3 escalations — reproducing, documenting, and prioritizing issues
• Validate bugs and fixes post-release to prevent regressionsPartner with Customer Support + Customer Success before features ship to ensure readiness
• Contribute in sprint ceremonies and product lifecycle discussions
• Recommend new QA tooling, best practices, and automation opportunities
• (Bonus!) Build and maintain automated tests using tools like Cypress or Playwright

What You Bring

• 3–5 years of QA engineering or manual SaaS testing experience
• Strong understanding of test planning + QA methodologies
• Ability to debug client-side browser issues
• Comfortable working with agile, remote-first teams
• Excellent communication and documentation skills
• Bonus: Experience with test automation and API validation (Postman, Cypress, Selenium, Playwright)

How We Measure Success

• Strong test coverage and fewer production issues
• Faster reproduction and resolution of incoming bugs
• Improved release confidence and collaboration across teams

Nice to Have

• Experience with large-scale SaaS platforms
• Familiarity with React-based applications, cloud environments (AWS/GCP), and relational databases
• Interest in influencing long-term QA strategy and tooling

What We Offer

💻 100% Remote work environment
🌴 Flexible PTO
🩺 Competitive medical, dental & vision benefits
📈 401(k) with company match
🏡 Home office benefit
👶 Paid parental leave
💻 Company-issued laptop and equipment
🚀 A fast-paced, high-impact role with room to grow

✨ Join Us

If you’re excited about working in a high-growth SaaS company where your insights will shape product strategy and customer success, we’d love to meet you. Apply at aiq.com/careers