About Aligned Technology Group (Aligned TG)
Aligned TG empowers organizations to harness the full potential of AWS cloud technologies, driving secure, scalable, and sustainable business outcomes. We approach every challenge with grit, embracing a results-driven mindset to ensure our clients achieve their goals. Our mission is to deliver unparalleled cloud advisory, engineering, financial management, and security services while continuously learning and innovating to stay ahead of industry advancements. Guided by a culture of collaboration and humility—where being "Team AWSome" means leaving egos at the door—we tailor our services to meet the unique needs of technology-enabled startups, mid-market, and enterprise clients. With a focus on execution, agility, and excellence, we are the trusted partner businesses rely on to navigate the complexities of cloud modernization and achieve their strategic objectives. 

Position Overview
We are seeking a dynamic Senior Account Manager to drive long-term success for our medium and small enterprise clients on their AWS cloud transformation journey. This high-touch, customer-facing role serves as the primary strategic advisor and relationship owner, ensuring exceptional client satisfaction while identifying growth opportunities and maximizing business value realization. The ideal candidate will combine deep AWS expertise with strong relationship management skills to build lasting partnerships that drive mutual success.

Key Responsibilities:

·       Serve as the primary point of contact and trusted advisor for a portfolio of medium and small enterprise AWS clients, developing deep strategic relationships with key stakeholders from technical teams to C-suite executives

·       Guide clients through their complete AWS adoption lifecycle, from initial migration through optimization and expansion, providing strategic guidance on best practices, cost optimization, security, and scalability

·       Conduct regular business reviews, health checks, and strategic planning sessions to ensure alignment with client objectives and proactively monitor satisfaction

·       Identify and develop new opportunities within existing accounts through deep understanding of client business challenges, presenting the business value of additional AWS services and solutions

·       Work with clients to define success metrics and KPIs for their AWS initiatives, tracking progress toward business objectives and ensuring ROI target achievement

·       Collaborate with technical delivery teams, solutions architects, and support staff to ensure seamless client experience and coordinate resolution of client issues

·       Develop account expansion strategies, execute on upselling and cross-selling initiatives, including working with ISVs (Independent Software Vendors) and contribute to product feedback based on client insights

What You’ll Gain:

·       Career Growth: Advance your expertise in the rapidly expanding AWS ecosystem while building valuable skills in strategic account management and cloud transformation

·       Industry Impact: Play a pivotal role in helping businesses realize the full potential of cloud technology, driving meaningful digital transformation initiatives

·       Relationship Building: Develop lasting professional relationships with enterprise clients and become a trusted advisor in their technology journey

·       Technical Excellence: Deepen your AWS knowledge through hands-on client engagement and stay current with cutting-edge cloud services and capabilities

·       Business Acumen: Gain experience in consultative selling, value realization strategies, and cross-functional collaboration in a high-growth technology environment

·       Professional Recognition: Build a track record of client success stories and measurable business outcomes that showcase your strategic impact

Qualifications:

Required Experience

• 3+ years of account management or client success experience in technology services, preferably cloud computing
• 1+ years of hands-on experience with AWS services and cloud transformation projects
• Proven track record of managing relationships with medium and small enterprise clients
• Demonstrated success in driving account growth and achieving retention targets
  
  

Technical Requirements

• Strong understanding of AWS core services, architecture patterns, and best practices
• Knowledge of cloud migration strategies, cost optimization, and security frameworks
• Familiarity with DevOps practices, containerization, and modern application architectures
• Ability to understand and discuss technical concepts with both technical and business stakeholders
  
  

Professional Skills

• Exceptional communication and presentation skills with ability to influence at all organizational levels
• Strong analytical and problem-solving capabilities with attention to detail
• Proven ability to manage multiple accounts and projects simultaneously
• Experience with CRM systems and account planning methodologies
• Consultative selling skills with focus on value-based solutions
  
  

Personal Attributes

• Customer-obsessed mindset with genuine passion for client success
• Strategic thinker who can balance short-term needs with long-term relationship building
• Self-motivated and results-oriented with strong accountability
• Collaborative team player with excellent interpersonal skills
• Adaptable and resilient in fast-paced, evolving technology environment
  
  

Preferred Qualifications

• Bachelor’s degree in business, technology, or related field
• AWS certifications (Solutions Architect, Cloud Practitioner, or others)
• Experience with managed service providers or AWS partner organizations
• Background in enterprise software sales or consulting
• Industry expertise in key vertical markets served by Aligned Technology Group