About Allsup, LLC

Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.

You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun. 

Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.

About the role

• Serves as an initial point of contact for beneficiaries of the Ticket to Work Program and Allsup's services.

What you'll do

• Handle inbound and outbound calls
• Effectively manage conversations
• Build rapport and redirect conversation
• Review correspondence
• Complete necessary forms
• Provide on-going education about the Social Security Administration Ticket-to-Work program and encourages on-going participation
• Achieves performance targets
• Opportunity for Monthly Bonuses

Qualifications

• Bachelor's Degree or Equivalent Experience preferred. High School Diploma or GED required.
• 1-2 years of customer service experience
• Ability to learn, retain, and apply information
• Ability to multitask in a fast paced environment
• Strong critical thinking and problem solving skills
• Strong organizational skills
• Excellent written or verbal communication skills
• Must be flexible, adaptive, and responsive to change.
• Target driven and motivated

Benefits

• Health, Dental, and Vision Insurance
• 401(K) Matching
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Flexible Spending and Health Savings Account
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program

DISCLAIMER

Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.

Allsup is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.