Alluvium Health builds the operating system that helps healthcare organizations manage, measure, and optimize patient access across their entire network.

We solve one of healthcare's most persistent challenges: access fragmentation. As health systems grow through mergers and acquisitions, they end up with disconnected EMR systems, point solutions that don't talk to each other, and no clear way to understand or improve how patients actually access care. Alluvium changes that by turning disconnected data and workflows into a single, AI-powered platform that healthcare operators can proactively manage.

Our platform helps health systems:

• Manage their provider networks with real-time visibility into availability and capacity

• Capture patient demand across every channel and route it intelligently

• Measure performance to identify bottlenecks and optimize operations

• Master their access strategy using AI tools that any operator can use

For health systems under margin pressure, we bring the same operational discipline to patient access that revenue cycle management brought to billing - turning access into a measurable, controllable function that drives both better patient experience and stronger financial performance.

We are seeking a highly skilled Program Manager to lead, manage, and deliver a portfolio of critical work that drives value for our clients and our business.  This role requires a strong commitment to exceeding customer expectations and elevating the client's experience through innovative, impactful solutions.  Programs may include client-specific projects aligned to organizational strategic objectives, as well as broader internal initiatives focused on improving client outcomes and overall business performance. The Program Manager will play a pivotal role in ensuring successful execution by coordinating project interdependencies, aligning stakeholders, and managing resources efficiently to deliver measurable results. This role requires strong execution, effective leadership, strategic planning, and exceptional communication and influence skills. You will lead multiple projects or workstreams, navigating complex healthcare environments, and collaborating with diverse business stakeholders. Success in this role depends on your ability to apply project management and program development expertise to drive meaningful results. 

When working on a client-specific program, you will partner with internal and external stakeholders to ensure the seamless integration of technology solutions and the successful delivery of key business outcomes. Core responsibilities include project planning, risk management, relationship management, identifying opportunities for business expansion, and maintaining adherence to timelines across a portfolio of related projects. When focused on internal business or client-outcome programs, you will develop and execute programmatic initiatives while collaborating closely with internal teams to ensure that efforts and solutions drive meaningful impact for the organization.  

Join us in transforming healthcare technology and make a significant impact on the industry. Be a key player in our journey to deliver innovative solutions that enhance the Alluvium platform and improve the healthcare experience for all. 

Key Responsibilities:  

• Program Leadership: Lead and manage a portfolio of related projects - including large, complex initiatives - such as wide-spread expansion, product enhancements, utilization and optimization - ensuring successful delivery and alignment with organizational strategic objectives. 

• Program Planning: Develop comprehensive program plans that define scope, objectives, deliverables, timelines, and resource needs. 

• Interdependency Management: Coordinate project interdependencies to ensure seamless integration, collaboration, and execution across teams. 

• Resource Management: Optimize resource allocation and utilization across the program portfolio to support efficient and timely delivery. 

• Risk Management: Identify and manage program-level risks, including cross-project dependencies, and implement mitigation strategies to minimize impact. 

• Stakeholder Communication: Serve as the primary point of contact for program stakeholders, providing regular updates, managing expectations, and addressing issues to ensure all projects meet stakeholder needs and strategic goals. 

• Performance Monitoring: Track and evaluate program performance, ensuring all projects achieve their objectives and contribute to overall program success. 

• Strategic Alignment: Ensure program initiatives align with organizational priorities and deliver meaningful business value. 

• Technical Support: Troubleshoot issues efficiently initially, engaging engineering and other internal stakeholders when needed, demonstrating proactive and strong communication skills with a complex client set-up, both internally and externally. Manage all client enhancement requests, leveraging internal teams as appropriate.   

Skills and Abilities: 

• Leadership and Strategic Planning: 

• • Proven ability to lead and inspire project teams with clear direction and strategic vision. 

• • Strong strategic planning capabilities, including developing program plans, aligned with organizational goals. 

• Resource and Risk Management: 

• • Expertise in optimizing resources across multiple projects. 

• • Skilled in identifying and mitigating program-level risks. 

• Communication and Stakeholder Management: 

• • Exceptional communication skills, able to convey complex information clearly to diverse audiences.  

• • Serve as the primary point of contact for the client, demonstrating strong stakeholder management abilities, ensuring alignment, engagement, and satisfaction across large and complex projects.  

• Program Management Tools and Methodologies: 

• • Proficiency with program management tools and methodologies (e.g., MS Project, Clarity, Planview) to track and manage performance. 

• Industry Expertise and Technical Acumen: 

• • Deep understanding of healthcare workflows, including scheduling and referral workflows, electronic medical records (EMRs), Project Management (PM), compliance, and industry standards. 

• • Strong technical aptitude with the ability to configure and troubleshoot issues efficiently. 

• Customer Delivery and Client Relationships: 

• • Commitment to exceeding customer expectations and enhancing client experiences through innovative, high-quality solutions. 

• • Proven ability to build and maintain client relationships based on trust and partnership.  

• Organizational and Analytical Skills: 

• • Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines. 

• • Strong analytical capabilities to interpret data and support client strategy and ongoing initiatives. 

Education and Experience: 

• 5+ years of client-facing experience with demonstrated executive presence and the ability to deliver clear, compelling client communications.  

• 5+ years of program or project Management experience, with a proven track record of leading and managing large, complex initiatives in a healthcare environment. 

• Program Management (PgM) or Project Management Professional (PMP) certification, or a comparable credential. This is required within one year of hire.  

• Experience working in a SaaS, healthcare technology/IT, or healthcare B2B environment highly preferred  

• Experience working in a startup or scaling organization is highly desirable. 

Culture and Success: 

• Collaborative team players with strong critical thinking and problem-solving skills 

• Leadership presence with an ability to engage and influence key stakeholders across the organization and make an impact  

• Thought leaders that cultivate a culture of out-of-the-box thinking and innovation 

• Self-driven and motivated with a desire to succeed in a fast-paced, changing environment 

• Team collaboration is encouraged to build strong meaningful relationships, while freely exchanging thoughts and ideas 

• High emotional IQ with an ability to stay calm under pressure 

• Keep a learning mindset, while recognizing failures and celebrating successes 

• Possess solid data and insights-driven business acumen  

What We Offer: 

• Experience in Shaping and Delivering a Leading-Edge Healthcare Technology 

• Competitive Compensation Package 

• Health and wellness benefits effective the first of the month following your hire date 

• 401K and Matching 

• Very Progressive PTO policy 

• Cultural Focus on Work-life balance 

• Vacation Expense Reimbursement  

• Hybrid and Remote based roles  

• Access to role-based professional development/training opportunities