Billing and Invoice Associate


  • Bill shipments pursuant to applicable structures and rate pricing agreements
  • Recognize and resolve delivery errors
  • Assist customers with inquiries, including rate quotes, invoice discrepancies, and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
  • Process customer payments
  • Bill of lading and delivery ticket review
  • Customer pricing analysis and tax review
  • Assist in period closing procedures and account reconciliations
  • Work closely with operational and sales teams on completing sales orders
  • Proficiency in Microsoft Office Suite (Excel, Word, etc.)
  • Problem-solving and critical-thinking skills
  • Strong organization skills and ability to multitask
  • Comfortable with deadlines and achieving targets or goals.
  • Ability to work independently with strong attention to details

Perform special projects and other duties as assigned:

  • 2 years of customer service experience.
  • Strong computer, typing, and 10-key skills.
  • Experience with Microsoft Office.

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)


Office

Hammond, IN

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