What you’ll do: 

Made by Mary is looking for a Community + Social Media Manager to join their growing team.  

You are a passionate community builder, strategic thinker, and skilled communicator with experience in all things social media. 

This role owns the day-to-day management of social media platforms, including strategizing, planning, scheduling, posting, and reporting on all social content.

As the Community + Social Media Manager, you will be the public-facing voice of the brand and spokesperson for the customer, responding to and interacting with customers while sharing insights internally about our customer and community. This person plays a crucial role in fostering brand affinity, ensuring a strong emotional connection between the brand values and its audience. This role requires a dedicated work ethic, adaptability, and a hunger to evolve with the Made by Mary brand.

• Manage and build the community across all MBM social media platforms, including Instagram, TikTok, Facebook, YouTube, Pinterest, and new channels
• Create and conceptualize content, including UGC
• Monitor accounts by responding to comments, direct messages, and tagged stories promptly
• Work closely with the Marketing Team and founder to embody Made by Mary’s brand voice and maintain a positive brand image
• Plan, write, and schedule social media content, aligning with product launches and brand campaigns
• Track and report social metrics to refine strategies
• Participate in weekly marketing meetings to ensure social channels and influencer campaigns align with company goals
• Collaborate regularly with PR, Marketing, and Product teams for consistent strategy and voice
• Support PR and Affiliate agencies with necessary materials for launches and campaigns
• Manage Facebook VIP Group, Made by Mary Facebook page, LinkedIn business page, and TikTok, focusing on content coordination and growth strategy
• Stay updated on social media trends and best practices
• Maintain awareness of cultural and world events to pivot strategies as needed
• Ensure the Made by Mary brand identity and voice is consistently represented across all social media, ambassador activities, and PR efforts to build a strong community

What we’re looking for: 

• 5+ years of experience in a social media/influencer and/or ambassador role 
• Proactive and resourceful with a self-starter mindset
• Excellent copywriting and communication skills, with careful attention to detail
• Positive attitude through thick and thin and an eagerness for all things MBM
• Strong collaborator, communicator and team-player that people easily get alon with (customers/influencers, brand founder, and with coworkers/team)
• Ready to perform and meet deadlines in high pressure, fast-paced working environment
• Experience maintaining a Social Calendar
• Possess an eye for aesthetic curation and cohesive visual and written storytelling
• Knowledgeable in a variety of photo/video editing apps for the creation of social assets
• Bonus points: experience with Shopify, Klaviyo, Asana, Adobe Creative Suite, and Sprout/Planoly

Benefits (for US-based employees)

• Flexible PTO
• Medical, dental, and vision insurance with 
• 401(k) with company match
• Employee Discount
• Professional development opportunities
• In-office lunches and lots of free food
• Optional in-person and virtual events (we like to celebrate!)

Made by Mary is an equal-opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better.  We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.