Work closely with our Project Management team to ensure technical requirements are gathered and executed upon successfully
Responsible for end to end customer implementation, integrations, and upgrades, providing a solid foundation for the customer beginning journey with Anaconda and sustaining support
Debugging code and helping customers solve complex problems with python and conda ecosystems
Influence future product development cycles based on customer issue trends
Cross-departmental collaboration with customer services, support, and product
Escalate customer issues when necessary to resolve blockers in a timely manner
Identify and create documentation to enhance the customer experience
Participate in Community Forums and other cross-functional projects guided by career development discussions with your manager
Python experience
Docker experience and advanced knowledge of Kubernetes
Linux command line experience
Linux systems administration experience
Basic networking knowledge
Cloud (AWS, Google, Azure) and VM infrastructure experience
Helm chart creation and management for quick deployments
Persistent drive to improve workflows and make things better
Tenacity to troubleshoot complex problems
Strong customer communication skills
Passionate about creating a positive customer experience
Python debugging experience
Experience with Conda installations
Basic scripting language experience
*FTE employees based on your region
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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This job post expires 30 days from its original post date
Anaconda is an EEO/AA employer M/F/V/D.
Services
Remote (United States)
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