Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.

At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.

Overview

The Office Manager ensures smooth, efficient, and organized daily operations across Anchor Home’s administrative processes. This role supports hiring and onboarding, procurement, client financial processes, timesheet and payroll coordination, client appointment support, and provides essential administrative support to leadership. The Office Manager is a key partner in keeping the organization running efficiently and maintaining clear, professional communication across teams.

Key Responsibilities

Hiring & Onboarding Support

• Coordinate job postings, application tracking, and interview scheduling.
• Assist with new hire onboarding, including paperwork, badges, workspace setup, and orientation scheduling.
• Maintain organized digital and physical employee files and assist with updating HR policies and procedures.
• Assist with implementing organizational changes, ensuring staff alignment and understanding of new processes and initiatives.

Payroll & Financial Process Support

• Review staff timesheets for accuracy and completeness.
• Follow up with employees or supervisors regarding missing or incorrect entries.
• Assist with tracking client funds, entitlements, and spending logs.
• Ensure timesheet deadlines are met and prepare submissions for payroll processing.

Office & Supplies Management

• Maintain inventory of office, program, and household supplies; place orders as needed.
• Monitor deliveries, manage supply distribution, and coordinate vendor relationships.
• Ensure office spaces and common areas are clean, organized, and fully stocked.

Administrative Support to Leadership

• Manage calendars, schedule meetings, and coordinate logistics for leadership.
• Prepare reports, presentations, meeting minutes, and correspondence.
• Assist with special projects, initiatives, and internal communications.
• Help ensure smooth leadership workflows by organizing documents, files, and priorities.
• Support planning of events, team activities, and leadership engagements.

General Administrative Support

• Serve as the first point of contact for phone calls, emails, and visitors.
• Coordinate meeting logistics, including technology setup and materials.
• Support recordkeeping, compliance documentation, and administrative needs across departments

Qualifications

• Bachelor's Degree in a related field of study.
• Minimum of 2 years of experience with administrative support or office management.
• Strong organizational skills with keen attention to detail.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Prior experience supporting leadership or handling confidential information preferred.