Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
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","role":"After becoming one of the fastest growing startups in the United States ($0 → $16B), Rippling is ready to up-level our operations to scale beyond $1B in ARR over the next couple years. We need someone who can take us from 1 to 10—and beyond, on a global scale.
We’re looking for a support operations leader who has expert-level knowledge of the processes and infrastructure required to ensure high-quality service and operations at scale, helping us deliver on our ambitious growth objectives. You will lead core support activities including: system changes, workforce management, tooling and AI, reporting / analytics, vendor management and process documentation. Reporting to the Vice President of Customer Support, you will be leading a team of 8 program managers.
This posting is to fill a vacancy on our team, unless otherwise noted.
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After becoming one of the fastest growing startups in the United States ($0 → $16B), Rippling is ready to up-level our operations to scale beyond $1B in ARR over the next couple years. We need someone who can take us from 1 to 10—and beyond, on a global scale.
We’re looking for a support operations leader who has expert-level knowledge of the processes and infrastructure required to ensure high-quality service and operations at scale, helping us deliver on our ambitious growth objectives. You will lead core support activities including: system changes, workforce management, tooling and AI, reporting / analytics, vendor management and process documentation. Reporting to the Vice President of Customer Support, you will be leading a team of 8 program managers.