About Appriss Retail

Appriss Retail is the total retail loss solution for omnichannel, unifying high-quality data across stores, online, and customer ser-vice to reduce returns, cut shrink, and manage incidents. Our products—Engage to reduce returns, Secure to cut shrink, and Incident to centralize visibility—help retailers move from reactive loss control to strategic profit protection. Together, they empower organizations to make better operations decisions, strengthen accountability, and put hundreds of millions back to the bottom line. Covering 40% of all U.S. transactions and active in 45 countries, Appriss Retail is trusted by 60+ of the top 100 U.S. retailers to deliver lasting performance improvement. Learn more at www.apprissretail.com.

Overview

This role is for a senior design leader who elevates customer-facing creative across marketing, sales, and customer success. As Senior Art Director, they set the visual bar for campaigns, content, website experiences, and executive-facing assets — translating complex ideas into clear, compelling design that strengthens brand perception and supports pipeline growth, adoption, and retention. They combine strong creative judgment with disciplined execution, building scalable design systems that enable speed without sacrificing quality, and ensuring every touchpoint across the buyer and customer lifecycle is modern, cohesive, and conversion-minded.

Essential Duties

• Brand Leadership & Visual Identity – Owns the evolution, governance, and ongoing refresh of the company’s visual identity across all customer-facing channels. Drives consistency while pushing the brand forward, breaking the habit of recycling templates, and ensuring every asset — from brand systems to micro-interactions — is modern, intentional, and impactful. 
• Marketing Creative & Asset Development – Leads design concepting and execution for all marketing assets — including website, content, campaigns, events, and email — delivering visuals that elevate perception, improve clarity, and increase engagement across the buyer journey. Builds scalable design systems that enable fast, high-quality production without sacrificing creativity. 
• Sales Asset Design & Story Support – Partners with Product Marketing and Sales to develop high-impact pitch decks, sales one-pagers, product visuals, and executive-facing materials that simplify complex value props and strengthen the sales team’s ability to influence and convert target accounts. 
• Website Experience & Rebrand Leadership – Co-leads the company’s website rebrand and ongoing evolution, ensuring the digital experience reflects the brand’s strategic direction, communicates the narrative cleanly, and drives conversion. 
• AI & LLM Innovation – Champions the use of AI-native tools to accelerate design workflows, create net-new concepts, scale asset production, and optimize creative operations without compromising craft or quality. 

Required Qualifications

Education & Experience

• Bachelor's degree.
• Eight years or more of related experience
• Experience leading design/creative at an enterprise B2B technology company.

Knowledge, Skills, & Abilities

• Excellent visual design skills.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software. 
• Proficient in Figma or similar software. 
• Proficient in UX design. 
• Proficient in animation. 

Benefits

At Appriss Retail, we offer a competitive and comprehensive benefits package designed to support your well-being at work and beyond. Benefits begin on your first day and include multiple medical plan options, dental and vision coverage, health savings and flexible spending accounts, paid parental leave, and supplemental coverage for life’s unexpected moments. We offer generous paid time off, a 401(k) with immediate vesting and company match, short- and long-term disability, and free access to health and wellbeing resources such as Calm and Sworkit. You’ll also have access to learning and development opportunities to help you grow your career. Our benefits support your well-being so perform your best in every part of life.