About Arion Care Solutions

Our Mission is to do the right thing…always.

We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect.

About the role

• The Area Supervisor reports to the Area Manager and works collaboratively with the management team and personnel. The role supervises direct support professionals (DSP) and support administrative staff.  In addition, the Area Supervisor oversees, grows, and maintains a caseload of members. The Area Supervisor ensures excellent service delivery by effectively managing member needs as well as developing and maintaining relationships with various stakeholders, such as members, guardians/families, DSPs, and funding source personnel. Additionally, the position ensures the tracking and processing of all contractual and licensing regulations including all necessary certifications, data and record keeping and file audits. 

What you'll do

• Coordinate responsive case management by implementing behavior treatment plans when appropriate, addressing social determinants of health, and supporting members with other emerging needs. 

• Attend member’s meetings, such as quarterly planning and other meetings as necessary 

• Provide referrals and offer supports as member/family needs arise

• Oversee payroll and billing functions for caseload. Complete payroll processing on schedule.

• Train DSPs on time and data entry processes

• Track and review data (habilitation data, progress monitoring etc.) and all required paperwork

• Utilize tracking systems to ensure DSPs are in compliance for employment and service delivery

• Meet monthly tasks and reports deadlines i.e., Denials, Certification Reports

• Assist members in acquiring resources or referrals necessary to support quality service provision (interpretation services, habilitation supports, community resources etc.).

• Assist with and research denials to determine corrective action and rebilling status

• Update managers on denials, reasons for denials, and action needed (if known)

• Answer phone calls, handle service inquiries, prioritize requests and notify manager, as necessary

• Train and supervise administrative personnel (including EVV Coordinators, Schedulers, Administrative Assistants etc.)

Qualifications

• Bachelor’s degree or 4+ years experience in field of disability services, education, or related field preferred

• Must be at least 18 years of age

• High School diploma or equivalent

• Satisfactory background check

• Able to acquire and maintain DPS fingerprint card

• Ability to work with data base and software applications