Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

Job Description

Summary:

The primary function of the Mortgage Processor is to ensure the timely and accurate packaging of all loans originated by loan officers, while ensuring that the applicant’s documents are accurate for processing and underwriting. The processor assumes responsibility as the point person from qualification to the final approval.

Essential Functions:

• Strong knowledge of compliance rules and regulations
• Proficiency in Encompass (LOS)
• Follows specific guidelines for Fannie Mae and Freddie Mac investor regulations
• Reviews loan applications for accuracy and completeness, ensuring standards are met.
• Proficiency in understanding the loan profile to pre-underwrite conditions, with the goal set to manage and streamline the loan process with underwriting
• Process documents, including income, assets, and employment, and analyze liabilities in a paperless work environment

Qualifications:

• Minimum of 2 years of experience as a Mortgage Loan Processor
• Previous experience with Conv, FHA, VA, VHDA, and USDA loans is required
• Detail-oriented, ability to prioritize, and outstanding service are critical to succeed
• Self-motivated with a strong sense of urgency-meet deadlines
• Excellent verbal and written communication skills - be consistent and proactive with communicating with borrowers, loan originators, and other parties to the transaction while striving to maintain a high level of customer service

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.