Our team is redefining the industry – and creating a culture of excellence.

Founded in 2011, Atlantic Coast Mortgage embodies a people-first culture rooted in commitment, character, and innovation. What began as a small team has grown into a thriving organization where our people remain the driving force behind our mission to redefine the mortgage industry. We believe individuals do their best work in an environment designed for success—and we’re proud to be recognized by The Washington Post as a Top Workplace. As we continue to grow, we’re not just hiring employees—we’re looking for driven, energetic, and creative problem-solvers. If that sounds like you, and you're ready to build your career with a company committed to making meaningful change in our industry, we’d love to connect.

Atlantic Coast Mortgage is seeking an experienced Office Assistant to support a top-producing Loan Officer and help deliver an exceptional client experience throughout the mortgage process. This role is responsible for assisting with loan origination support, marketing initiatives, client communication, and daily office administration.
The ideal candidate is organized, detail-oriented, customer-focused, and comfortable working in a fast-paced sales environment. This position is part-time and located in our Charlottesville, VA office.

Job Responsibilities

• Serve as the first point of contact for clients, Realtors, and business partners
• Attend local events and real estate closings to capture content for social media
• Illustrate excellent customer service skills with clients and applicants
• Efficiently perform a variety of office administrative duties
• Maintain client database and referral partner activity
• Support the Loan Officer with scheduling, client communication, and file management

Qualifications

• At least 2 + years of experience with administrative support in a sales environment
• Excellent written and verbal communication skills
• Exceptional time management and organizational skills
• Ability to learn quickly and multitask with high attention to detail
• Aptitude to work in a fast-paced, deadline-driven environment

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.

To provide greater transparency, we disclose a good-faith compensation range on all of our job postings, regardless of the position's location. This range has not been adjusted for geographic pay differentials and may not reflect the final rate offered if the position is filled in a location other than where it was posted. Compensation within this range is determined by a combination of factors, including experience, skill, and organizational needs. The salary range for this position is $37,500 - $42,000 annually.