About Auxo Solutions

Built on top-level engineering and industry knowledge, Auxo Solutions, an Alpha Group company, delivers unmatched agility, creativity, and dedication to solve tomorrow’s problems today. Armed with an industry-best understanding of technology across a spectrum of tools, Auxo is uniquely positioned to build powerful, precise systems.

Click here to learn more!

About the role

Auxo Solutions is expanding as organizations across industries recognize the critical need for enterprise-grade digital transformation. Our client demand continues to surge as companies seek our expertise to modernize their operations with secure, compliant, and future-proof solutions. In today's rapidly evolving technology landscape, our team members must be agile innovators who excel in our collaborative, results-driven environment.

If you're seeking a dynamic company where you can bring your authentic self to work, make a meaningful impact on tomorrow's solutions, advance your technical expertise, deepen your industry knowledge, and have the flexibility to continuously explore new technologies and expand your problem-solving capabilities, then consider applying today!

What you'll do

• Oversee ServiceNow client implementations including leading multiple work streams from initial planning, requirements design, development, testing, implementation, and post engagement support.
• Lead client workshops to present leading practices while understanding complex needs and translating them into functional and technical requirements.
• Engage with decision makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives.
• Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
• Lead on-shore and off-shore teams to complete agile-based deliverables as assigned by engagement leadership during project execution
• Partner with resources from other service lines/industries across Alpha Divisions (Insurance, Alternatives, AWM, etc) as needed.
• Collaborate on business development activities such as identification, proposal development, and other pre-sales activities.

Qualifications

• Bachelor's degree from an accredited college/university in a related field
• At least 6 years’ experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least 3 years of experience directly managing the ServiceNow platform with an extensive focus on ITSM, ITOM and IRM
• Completion of at least two full implementations of ServiceNow and current certifications.
• Experience leading various size teams in the delivery of agile-based projects or portions of projects to meet defined requirements.

Preferred Certifications:

• ServiceNow – Certified Technical Architect (CTA)
• ServiceNow – Certified System Administrator (CSA)
• ITIL foundation
• ServiceNow – Certified Implementation Specialist – (CIS-ITSM)
• ServiceNow – Certified Application Developer (CAD) – (CIS-ITSM)

Other Info

• Position may require infrequent travel (to client sites).
• Auxo team members should be available from 8:30am - 5:30pm EST.
• Benefits may include: Medical, Dental, and Vision Insurance, Life, Short Term Disability, and Long Term Disability Insurance, Unlimited Paid Time Off (PTO), Paid Holidays, Profit Sharing-based annual bonus target, company-sponsored 401(k), monthly wellness/tech stipend, Remote working environment.