Bamboo Health is a leader in cloud-based care coordination software and analytics solutions focused on patients with complex needs, including those suffering from physical health and mental health issues and substance use disorders. We are driven by our mission of enabling better care for patients across the continuum. Our software solutions help healthcare professionals collaborate on shared patients across the spectrum of care. Join us in improving healthcare for all!
We are seeking a motivated and client-focused individual for the role of Product Owner with a focus on reporting. This position involves collaborating with industry experts to address product-related inquiries and contribute to the development of new data solutions, particularly related to Controlled Substance data. The role supports product growth and development and involves creating and maintaining internal and external product documentation. A passion for data-driven products and comprehensive product ownership will be crucial to success.
What You’ll Do:
- Develop a deep understanding of Bamboo Health’s products, markets, and customers, with a specific focus on Controlled Substance data.
- Act as the primary product contact for clients, emphasizing reporting deliverables.
- Collaborate with internal and external stakeholders to understand and fulfill reporting needs, balancing external stakeholder voices with Bamboo Health’s strategic initiatives and agreed Statements of Work (SOW).
- Utilize Jira to create, manage, and track tasks and projects, ensuring timely and efficient progress.
- Create and maintain thorough internal and external product documentation, including user guides and data dictionaries.
- Present draft and final reports to external stakeholders, clearly explaining the decisions and rationale behind them.
- Assist in user acceptance testing (UAT) to ensure features meet defined requirements and standards.
- Provide training and support to users and stakeholders on new product features and functionalities.
- Work with the Product Manager to manage and prioritize the backlog, articulating prioritization factors and highlighting concerns about missed deliverables.
- Dedicate most of your time to scoping and delivering reporting deliverables that align with the product roadmap, strategic direction, and existing SOW.
What Success Looks Like…
In 3 months:
- You have access to all necessary data, reporting, and project documentation. You are beginning to understand client needs and can participate in client conversations with support.
- You are creating draft documentation for existing reports and are comfortable presenting and explaining this documentation to stakeholders.
- You are taking ownership of JIRA ticket creation and tracking reporting deliverables, highlighting when progress is stalled.
- You have a deep understanding of the SOW and work closely with the Product Manager to align reporting tasks with committed deliverables.
In 6 months:
- You take ownership of day-to-day reporting requests and questions, relying on teammates for subject matter expertise when needed.
- You are a primary product voice in key client reporting demonstrations and conversations, proactively answering reporting-related queries.
- You consistently create and maintain high-quality internal and external-facing reporting documentation.
- You understand task prioritization and its implications. Along with the Product Manager, you clearly articulate prioritization reasons and the risk/reward of decisions, understanding their impact on schedule, deliverables, and reporting quality.
- You are well-versed in existing SOWs and understand your role in project phase development and launch.
In 12 months:
- You confidently answer questions related to all reporting aspects of the project, understanding data limitations and articulating feasibility and concerns professionally.
- You lead external stakeholders through new reporting, gather feedback, and determine next steps (and effort) based on their input, finding middle ground when necessary.
- You seamlessly translate client requirements into actionable tasks for internal teams.
What You Need:
- A four-year degree in a related field with a strong interest in data-driven problem-solving, or professional experience in product management with a focus on data-driven healthcare solutions.
- 2 years of professional experience in product management or product ownership, demonstrating an ability to understand and develop data-driven solutions.
- Hands-on experience with data interpretation using tools like Power BI, Tableau, or Excel pivot tables.
- Familiarity with SQL, Python, or similar programming languages is preferred.
- Proficiency in product development processes and tools, including JIRA, Confluence, and other project management and collaboration tools.
- Experience in creating and maintaining product documentation and conducting user acceptance testing.
- Strong communication and interpersonal skills, capable of working effectively with cross-functional teams.
- Understanding of product lifecycle management from concept to launch, with experience in developing and articulating product vision and strategy to both internal and external stakeholders.
- Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- High level of judgment, analytical ability, and creativity in solving problems that require original and innovative solutions.
- Ability to take initiative and work independently, effectively managing tasks and driving projects forward without constant oversight.
- A work environment that is conducive to high quality virtual interactions. This includes but is not limited to being able to work from a quiet space with minimal interruptions or distractions, and a strong internet connection.
- The ability to travel periodically for work.
What You Get:
- Join one of the most innovative healthcare technology companies in the country.
- Have the autonomy to build something with an enthusiastically supportive team.
- Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
- Receive competitive compensation, including equity, with health, dental, vision and other benefits.
Belonging at Bamboo
We Care. #BambooHealthValuesCare
Every human being has the right to the best possible healthcare. Our solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral, or social barriers.
We’re a great place to work because we care. We continually seek to learn about our differences and ensure the unique identities and contributions of all employees are welcome, valued and celebrated.
Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams, cultivating a sense of belonging, combating biases, and actively removing barriers to equity.
Bamboo Health is proud to be an Equal Employment Opportunity and affirmative action employer.
To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.
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