Bamboo Health is a leader in cloud-based care coordination software and analytics solutions focused on patients with complex needs, including those suffering from physical health and mental health issues and substance use disorders. We are driven by our mission of enabling better care for patients across the continuum. Our software solutions help healthcare professionals collaborate on shared patients across the spectrum of care. Join us in improving healthcare for all!  

Bamboo Health is seeking a Product Manager to collaborate with cross-functional teams and end users to identify and solve challenges that empower our customers to effectively coordinate patient care. As Product Manager, you will design, prototype, test, and iterate on solutions that enhance user experience and drive the success of key customer initiatives. We're looking for someone who can deeply understand and advocate for both internal and external customers in a complex B2B environment, including state agencies that rely on our products to coordinate crisis care within their communities.

What You’ll Do:

• Launch products and execute the entire product development lifecycle using agile methodologies. 
• Manage long-term roadmaps, involving sales, marketing, implementations, clients, prospects, partners, and other groups.
• Develop an in-depth understanding of Bamboo Health’s products, markets, and customers, with a particular emphasis on Behavioral Health data.
• Seamlessly translate client requirements into actionable tasks for internal teams, ensuring alignment, understanding, and optimal outcomes.
• Measure product success by gathering feedback for continuous improvement

What Success Looks Like…

In 3 months…

• You understand the existing processes & tools for facilitating core use cases of the BambooHealth system.
• You provide daily guidance to the team to plan and clearly understand deliverables while coordinating with the broader product organization to contribute to the medium- to long-term roadmap.
• You are triaging, prioritizing, and making tradeoffs daily, balancing competing needs & interests.

In 6 months…

• You are working collaboratively with the agile team, internal stakeholders (operations, support, sales), and end users to drive effective execution and strategy. 
• You utilize user metrics and instrumentation to identify opportunities to unblock product growth and adoption.

In 12 months…

• You manage the long-term product roadmap that connects to Bamboo Health’s KPIs and success metrics, our overall product strategy, as well as key customer problem themes for 2024 and beyond. 
• You have established yourself as a trusted advisor to clients, consistently delivering effective solutions and maintaining high levels of client satisfaction.

What You Need:

• BA/BS in Business, Engineering, Health Management, other relevant field of study or equivalent experience. 
• 5+ years of product management experience with a software product that people use as a regular part of their daily work.
• A user focus with a passion for spearheading change in complex healthcare environments, and awareness of interoperability/healthcare tech trends. 
• Experience launching products, executing the entire product development lifecycle, and developing long-term strategy for products 
• A strong background in agile development methodologies and tools such as Confluence and Jira 
• Experience driving projects from idea to launch to outcomes, with a predictable cadence and involving multiple stakeholders from diverse disciplines.
• Excellent communication and interpersonal skills.
• Comfort jumping into both the big picture strategy as well as on-the-ground details
• Product Management experience at an enterprise SaaS company is a plus.
• Familiarity with the complexities of Behavioral Health care coordination is a plus.
• Experience working a fast-paced, rapidly changing work environments. 
• A work environment that is conducive to high-quality virtual interactions. This includes but is not limited to being able to work from a quiet space with minimal interruptions or distractions, and a strong internet connection.
• The ability to travel periodically for work.

What You Get:

• Join one of the most innovative healthcare technology companies in the country.
• Have the autonomy to build something with an enthusiastically supportive team
• Learn from working at the highest levels and on the most strategic priorities of the company, including from world-class investors and advisors
• Receive competitive compensation, including equity, with health, dental, vision, and other benefits

Belonging at Bamboo

We Care. #BambooHealthValuesCare

Every human being has the right to the best possible healthcare. Our solutions enable healthcare professionals to see and treat every individual as a whole person by providing the right information, at the right time – regardless of physical, behavioral, or social barriers.  

We’re a great place to work because we care. We continually seek to learn about our differences and ensure the unique identities and contributions of all employees are welcome, valued and celebrated. 

Our commitment to making a positive impact starts by recognizing and leveraging our differences, building inclusive teams, cultivating a sense of belonging, combating biases, and actively removing barriers to equity.

Bamboo Health is proud to be an Equal Employment Opportunity and affirmative action employer.

To protect our applicants from fraudulent recruitment activity, we recommend that all applicants verify the validity of an interview and hiring process by visiting our website www.bamboohealth.com. All valid job postings will be listed on our careers page. Bamboo Health does not conduct interviews via text and will not request sensitive information such as banking details during the application process.