About Barron Lighting Group
Integrity and innovation. Quality and flexibility. These characteristics are celebrated by the employees of Barron Lighting Group. At Barron, we constantly prove our reputation of delivering the world-class service that our customers want – when they need it.
About the role
Barron Lighting Group is a leader in manufacturing and marketing its comprehensive line of lighting solutions for commercial and industrial applications. We’re looking to grow our business with innovative people who can contribute to our company culture and vision. As the Inside Sales Manager, you will manage a team of inside sales representatives, customer service representatives and data entry employees to ensure service levels are met or exceeded. You will monitor and measure service metrics and utilize these metrics to develop standards, improvements, or changes to process as well as make recommendations for changes to products or services based on customer feedback and requests.
What you'll do
- Provide leadership and guidance to all Inside Sales Representatives, Customer Service, and Data Entry teams including discipline and coaching in the event customer needs are not being met.
- Directly handles email, calls and requests as needed from customers.
- Works independently on complex issues and projects. Analyzes data for adherence to budget,
- goals, and other financial targets for management.
- Review, research and release sales-related order holds to ensure that orders do not get held up in the sales department
- Review daily alerts for potential pricing, system or quoting errors and works with brand, production and engineering teams to correct inaccurate data.
- Evaluates, enforces, and revises processes for order placement, quoting and billing to drive
- needed change within the business.
- Serves as primary functional contact with other internal departments, and interfaces with
- business units on behalf of Sales
- Assists in negotiation and preparation of quotes.
- Create development plans for the team, monitor successful completion, and analyze team performance and trending to hit key performance indicators for each team member.
- $75,000- $85,000 annual salary plus commission.
Qualifications
- Bachelor’s Degree Preferred
- Minimum 5 years’ management experience in Sales and Customer Service atmospheres.
- High school diploma required.
- Experience in CRM software management is a plus.
- Proven track record of success.
- Computer proficiency with Google Workspace a plus
- Up to 25% travel
Why Barron Lighting Group:
Barron Lighting Group in Glendale, Arizona has 50 years of experience manufacturing and marketing high quality lighting products. Our deep-rooted core value of service and providing satisfaction for customers, vendors and employees has led to significant growth and success. At Barron, we believe our employees are most important and instrumental in our success. It is our desire to create an amazing place to work where employees feel a part of the team, empowered, valued, heard, respected, and happy to come to work every day. This is the Barron Way! Barron Lighting Group offers competitive salaries, ongoing training opportunities and a comprehensive benefits package including:
● Great company culture!
● Employee Recognition Program
● 401(k) Employer Match
● Benefit Package: Medical with FSA and HRA options, Dental and Vision Plans
● Employer-Paid Life Insurance
● Short Term Disability and Long-Term Disability
We are an Equal Opportunity/Affirmative Action Employer of Disabled / Veterans / Minorities / Women. We provide equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected under applicable federal, state or local laws.