About Bellhop, Inc.

Bellhop is transforming the antiquated $30B moving industry to be more trustworthy, reliable, and customer focused. We do this by combining our first-to-industry tech-enabled logistics management platform to deliver a seamlessly positive moving experience. With automation and innovation, we can reshape an entire sector. This challenge energizes our team, as we bring both high-tech and high-touch to one of life's most stressful events. We want people who share our passion for leveraging technology to solve age-old pain points.

About the role

Bellhop’s ‘Dedicated Truck’ Long Distance offering continues to grow as customers learn about the unique value proposition. In order to support this growth, we are hiring a Carrier Specialist to recruit, onboard, and manage operations for long-distance carriers. 

This person must be excellent at building relationships, know how to stay calm under pressure, and partner with Bellhop team members to continually improve the long-distance experience for both Bellhop customers and Bellhop Carrier partners. The person will be responsible for key metrics such as the transportation cost as a percentage of revenue, the percentage of long-distance moves with a discount due to Carrier issues, and the total amount of moves filled. 

What you'll do

• Manage a pool of carriers - You will be cultivating relationships with new and old carrier partners. A critical part of success lies in how you manage the performance of your fleet to ensure we are supplying our customers with only the best partners. 
• Select the right carrier for the job - As the owner of market quality, you’ll be in a position to choose which of your carriers are utilized for long-distance moves. Your judgment on quality and price will directly impact the overall growth of the company.
• Scale Bellhop’s platform  - You will be expected to translate your daily experience into ideas and projects that help achieve Bellhop’s goals around growth and profitability.

Qualifications

• A bachelor’s degree (or 4 years of equivalent work experience plus 1-2 years of professional experience). 
• 2-5 years of professional experience.
• A background in freight brokerage, 3PL, supply chain for a retail/consumer goods company, or a moving company is highly preferred.
• Entrepreneurial spirit - You can thrive in the startup environment and continue to operate at a high output level. You roll up your sleeves and do work yourself. You like to stay flexible and not confine yourself to a rigid plan.
• Sharp Communicator - You will need to be able to communicate clearly and frequently with both your team, and with other cross-functional stakeholders. 
• Teammate through and through - You can easily work cross-functionally and with others to achieve our goals. You have experience working in high-functioning teams that collectively delivered excellent results. You win others over with trust and sincerity and care as deeply about the team’s happiness as your own. 

Schedule:

Bellhop customers overwhelmingly choose to move during the summer months and on weekends. As such, some weekend work is expected during peak business windows.

Compensation:

The compensation package for this role is a combination of an annual salary and a monthly performance bonus. The annual salary for this role is $36,000, with an annual “On Target Earnings" of $47,000.