Starting Date: August 2025

Contract type: Full-time and open-ended

Salary: 25,53,373 INR, commensurate with relevant experience and skills

Location: New Delhi, India

Application closing date: 16-05-2025

About the Job 

The product landscape of Better Cotton is growing and diversifying quickly. In response to Better Cotton’s 2030 strategic priorities, appropriate management and strategic planning of the product portfolio is paramount to the organisation’s mission: supporting Better Cotton farmers.   

The Challenge

As Better Cotton embarks on its next strategic phase to achieve the 2030 vision and drive impactful change for farmers, we aim to enhance our systems integration efforts. By advancing our integration capabilities, we will continue to support our core markets in apparel and textiles while contributing to systemic change. 

In this role as a Systems Integration Coordinator, you will play a crucial part in establishing process documentation, developing the integrations strategy, and creating integrations between Better Cotton’s technical systems and architecture as needed. 

You will work closely with other IT and Data teams internally, collaborate with cross-functional teams, and engage with external stakeholders to ensure seamless integration processes. Reporting to the New Product Development Manager, who oversees the scoping, evaluation of integration opportunities, and project management, you will lead small projects and contribute to larger projects. Your role will involve ensuring effective collaboration and communication with all stakeholders. 

Areas that play to your strengths

We are seeking a motivated Systems Integration Senior Coordinator to join the New Products team within IT & Data. In this role, you will be responsible for: 

• Integration Strategy Development: Develop and maintain an integration roadmap that supports Better Cotton’s strategic priorities, including data and platform interoperability. 

• Scoping & Requirements Gathering: Lead scoping discussions with internal teams and external vendors to define integration requirements and solutions where needed. 

• System Integration Management: Design, coordinate and manage system integrations between internal existing platforms (including Salesforce, Microsoft 365 and Azure) and external tools, ensuring secure and efficient data flows. 

• API Management Platform: Lead the procurement of a third-party API management platform, suited to our size and needs. Manage the setup and maintenance of this platform subsequently. 

• Technical Collaboration: Work closely with the Salesforce team and other technical and non-technical partners to ensure seamless cross-system connectivity. 

• Testing & Quality Assurance: Conduct testing, validation, and quality assurance of integrations to meet business and performance standards. 

• Documentation: Establish and maintain clear documentation for integration processes, standards, and technical workflows. 

• Risk & Compliance: Identify and manage integration risks and dependencies, while also supporting data governance, compliance, and security standards across systems. 

• Training & Support: Support staff with some relevant training and onboarding for integrated tools, offering guidance and troubleshooting as needed. 

• Systems and Infrastructure Evaluation: Support the evaluation of current systems and our wider technological infrastructure, identifying opportunities for streamlining, consolidation, or new tool adoption. 

We are looking for someone who has

the following skills, knowledge, and experience: 

 
Essential 

• API Integrations: Strong experience in designing, managing, and integrating RESTful APIs, including authentication, data mapping, and error handling across systems.  

• Back-End Development: Proficiency in back-end technologies. Experience with server-side frameworks and building scalable, high-performance applications. 

• Salesforce & System Connectivity: Familiarity with integrating Salesforce with other platforms via APIs and collaborating with the Salesforce team to ensure robust architecture. 

• Programming & Scripting: Proficiency in at least one language commonly used for integration tasks, such as Java, C# and/or Python. 

• Database Management: Knowledge of SQL and NoSQL databases. 

• Version Control: Experience with Git and/or other version control systems. 

• Cloud Operations and Automation: Familiarity with GitHub workflows, along with hands-on experience in Azure or AWS cloud services. 

• Security & Compliance: Understanding of secure data exchange, GDPR compliance and system authentication standards (OAuth, SAML, etc). 

• Testing & QA: Experience with integration and unit testing frameworks to validate system behaviour and ensure reliability and performance.  

• Documentation & Process Orientation: Ability to produce and maintain clear technical documentation and internal guides related to integration architecture and data flows. 

• Project & Stakeholder Management: Capable of managing multiple projects and effectively communication with both technical and non-technical stakeholders internally and externally. 

• Problem Solving & Adaptability: Ability to conduct exploratory analysis, debug, troubleshoot and adapt quickly to new systems or technical requirements. 

• English Fluency: ability to communicate clearly and concisely, both written and verbal 

Desirable 

• 4+ years in IT maintenance and operations in a cloud-based environment. 

• Experience / familiarity with API Management tools such as Mulesoft, Apigee, Zapier, or similar iPaaS solutions. 

• Project Management Certifications (PMP, PRINCE2, or Certified ScrumMaster (CSM)) beneficial, though not required. 

• Experience with front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular is beneficial, though not required. 

• Experience working in agile, or cross-functional teams, ideally in sustainability or nonprofit contexts. 

• Bachelor’s degree in computer science, Engineering, or practical work experience in relevant field. 

What we offer

• Competitive Salary 

• Hybrid working – required to work from the Delhi office one week every six weeks 

• The opportunity to work from anywhere in the world for up to one month per year 

• Flexible working, with core hours from 10 am to 4 pm local time 

• Continuous learning and development 

• Provident Fund Benefits 

• 25 days paid annual leave, plus 8-9 Bank Holidays and a further 3 discretionary days off over festive period/year end period 

• Enhanced parental benefits 

• A warm, positive working environment where everyone is valued 

• The opportunity to make your mark and make a difference 

Working arrangements

The position is full-time (40 hours per week). Better Cotton offers flexible working, with core hours being 10 am – 4 pm.   

Apply now

Send us your CV (2 pages maximum) and a brief cover letter (1-page maximum) by or before 16.05.2025 via Rippling link.  
 

In your cover letter, please include an explanation of why your experience is specifically relevant to this role at Better Cotton. We want to see your personal style – what makes you tick and why you think your next opportunity is here with us. 

Our hiring process

Initial Screening:

Applicant screening is a crucial step in our recruitment process. This stage may involve a brief phone interview or video call to evaluate your suitability for the position. During this screening, we review resumes and cover letters, and may conduct initial background checks to narrow down the pool of applicant. Internal candidates are encouraged to inform their line manager about their application to promote transparency and help facilitate a smooth transition if selected.

Interviews:

If you successfully pass the initial screening, you will be invited for interviews. The interview process at Better Cotton may include one or more rounds of interviews with various stakeholders, such as the hiring manager, team members, and potentially senior management. As an internal candidate, you may have discussions regarding your current responsibilities and how they will transition to the new position.

Assessment and Testing: 

Depending on the role, you might be required to complete assessments, technical tests, or skills evaluations to gauge your competency and suitability for the position. Internal candidates may have the option to demonstrate their existing skills through current job performance or past project outcomes.

Reference Checks: 

Once you progress further in the process, reference checks are conducted to validate your work history, skills, and qualifications, and for some roles, your education and criminal history. Internal candidates may be asked for references from current or previous supervisors within Better Cotton to provide insights into their performance and capabilities.

Offer stage:

After completing interviews, assessments, and reference checks, the hiring team evaluates your performance and fit for the role. If you are selected and your references are relevant and satisfactory, you will receive a formal job offer letter outlining the terms of employment, compensation, benefits, and any other relevant details. For internal candidates, the offer process may include a discussion about how your transition to the new role will be managed and any support needed for a smooth handover.

About Better Cotton

Better Cotton is a global not-for-profit organisation supporting the production of more equitable and sustainable cotton at farm level. We exist to catalyse the cotton farming community with partners, governments and others to continuously drive positive impact by setting standards and facilitating the supply and demand of more sustainable cotton from farm to brand. In just 15 years we have aligned more than a fifth of the world’s cotton with our standard and helped farmers and farming communities thrive. Join us in building a better, more sustainable future for cotton worldwide.

About our Values

The post holder will be expected to operate in line with our workplace values which are:  

• Trustworthy (including honest, transparent, credible) 
• As having Integrity (including responsible, authentic) 
• Positive (including problem-solving, pragmatic) 
• Engaging (including adaptable, inclusive, holistic) 
• Daring (including courageous, innovative, game-changing)  

Being you @ Better Cotton

Better Cotton is committed to creating a diverse environment and is proud to be an equal opportunity employer with a strong commitment to good practice and transparency in the management of natural, human, and financial resources.

We have a zero-tolerance approach to any attitudes or behaviours that put children or adults at risk of harm. Safeguarding incidents are acts of serious misconduct and are grounds for disciplinary action, up to and including, dismissal and referral to relevant authorities for criminal prosecution. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks.