About the role

As our IT Services Administrator, you will be a vital part of our team, ensuring the smooth and efficient operation of our internal IT systems and providing exceptional support to our employees. This role is perfect for a detail-oriented individual who thrives in a dynamic environment, managing daily IT operations, user support, and system administration. You will play a key role in maintaining our technological infrastructure, ensuring our workforce has the tools and support needed to succeed, and contributing to a positive technical experience for everyone.

What you’ll do:

• Support People Operations: Manage the IT onboarding and offboarding processes for employees, including account creation, hardware provisioning, and access.
• Support IT Operations: Maintain and document IT inventory, configurations, and procedures to ensure consistency and efficiency. Collaborate with other teams to understand their IT needs and provide tailored solutions and support.
• IT Technical Support: provide a consistent support to all employees, ensuring timely resolution of technical issues and an exceptional user experience.
• IT & Security Tools Administration: Help protect our remote workforce and data assets through the monitoring and response to events from controls including centralized antivirus, MDM, and DLP. Participate in IT security best practices, ensuring data integrity and system security configurations
• Systems Integration: Help connect our tech stacks across the business using no-code/low-code platforms such as Zapier and Make, as well as direct API integrations, to automate workflows and enhance data flow between different applications.

What you bring:

• 5+ years proven experience in an IT support or system administration role, ideally within a fast-paced environment.
• Strong knowledge of supporting common operating systems (macOS, Windows, Ubuntu), Google Workspace and SaaS business applications.
• Familiarity with no-code/low-code integration platforms like Zapier, Make, or similar, and an understanding of API concepts.
• Exceptional communication and interpersonal skills, with a strong customer service focus and work organization.
• Ability to work independently and as part of a team, managing multiple priorities effectively.
• A proactive approach to identifying and addressing potential IT challenges.

Why you’ll love it:

BetterComp is transforming the way companies approach compensation, delivering modern, data-driven solutions that help organizations streamline pay practices, ensure fairness, and stay competitive. With a growing roster of enterprise clients, including many of the world’s largest companies, we’re redefining how compensation teams work.

As a fast-moving startup, we thrive on building what doesn’t yet exist—solving complex problems with creativity, agility, and a bias for action. At BetterComp, you’ll be part of a forward-thinking team that values bold ideas, empowers you to take ownership, and provides the support needed to grow your career.

Our success is driven by exceptional people. We hire top talent and give them the autonomy and space to do their best work. Here, you’ll collaborate with some of the most innovative and driven minds in the industry, tackling compensation’s toughest challenges and shaping the future of HRTech.

What we offer:

• Our fully remote position, based in the U.S., offers you the freedom to work from the comfort of your home, giving you the flexibility you've always wanted.
• Competitive compensation package that includes:
• • Base salary range for this position: $83,300 - $107,800 (annually based on experience and location)
  • Equity
• Flexible PTO, generous company holidays
• Comprehensive health, dental, and vision insurance
• 401(k) with company match