Campground Front Desk Position at Beyonder Camp - Sleepy Hollow

Job Description

Position Summary:

The Campground Front Desk position is responsible for providing exceptional customer service to guests, handling check-in and check-out processes, and assisting with various administrative tasks at Beyonder Camp - Sleepy Hollow. Restaurant experience is a plus as we do have a food establishment onsite.

Key Responsibilities:

• Greet guests warmly and provide excellent customer service throughout their stay.
• Handle check-in and check-out procedures, including collecting payments and providing necessary information.
• Answer phone calls and provide information to guests and potential customers.
• Assist with reservations and cancellations.
• Maintain accurate records of guest information and transactions.
• Assist with general office duties, such as filing, data entry, and inventory management.
• Provide support to other campground staff members as needed.
• Support with the restaurant component of the campsite.

Qualifications:

• Excellent customer service skills, with a friendly and helpful demeanor.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using computers and office software.
• Experience in the hospitality industry is preferred but not required.
• Restaurant experience

Benefits:

• Competitive hourly wage
• Flexible part-time schedule
• Discounts on campground amenities and services