About Big Horn Heating & Cooling

Big Horn Heating and Cooling has been serving Wyoming families and businesses for over 16 years!

With shops in Cody, Worland and Jackson, we are the leading provider of HVAC maintenance, service, and installation for residential and commercial customers in the Big Horn Basin and we are now expanding to Teton County. We are looking for top tier talent to join our team and bring our excellent level of service to Jackson and the surrounding areas.

We invest in the career development of our employees paying for their Journeyman licensing and paying for training/continuous education opportunities. We promote our career development philosophy of "learn more, earn more" to all of our coworkers.

We are looking for service technicians with experience working on boilers, residential AC, mini splits, and commercial systems. Truck, tools, uniform, and tablet w/ Service Titan provided.

We offer an outstanding company culture in addition to 401k program w/ company match, health insurance, PTO, and competitive compensation with SPIFFS.

About the role

The HVAC Service Technician at Big Horn Heating & Cooling is responsible for the repair, maintenance, and troubleshooting of heating, ventilation, refrigeration and air conditioning (HVAC) systems. This includes servicing air filters, thermostats, belts, bearings, and blower fans to ensure optimal performance.

Key Responsibilities:

• Diagnose, analyze, and troubleshoot various HVAC systems to identify and repair faults.
• Perform preventive maintenance and proactive repairs as needed.
• Serve as a direct point of contact with customers, assisting in generating potential sales leads.
• Determine necessary replacement parts and ensure timely ordering to facilitate quick repairs.
• Complete job-related paperwork, including job status updates, duration tracking, and daily time logs.

Qualifications

• 10+ years HVAC Service experience
• Refrigeration experience is highly preferred

Required

• Valid Driver’s license with a good driving record
• Clean criminal background (no felonies)
• Excellent troubleshooting skills
• Excellent communication skills