The General Manager is responsible for overseeing all aspects of 2 Class A multi-family properties- one stabilized and one in lease-up. This position will lead operations, leasing, and maintenance teams to ensure the highest standards are delivered to current and prospective tenants.

Job Responsibilities:

• Manage resident violations in relation to community conduct and the enforcement of community policies
• Review/memo nightly security reports and address any unresolved issues
• Conduct weekly meetings with all staff members and security
• Provide weekly, monthly, quarterly reports to management team
• Assist residents with concerns, problems or questions regarding their unit or the property
• Oversee all leasing activity, resident retention and renewal program
• Training and team building for staff
• Hire new staff members, provide daily management over Supervisors and conduct performance reviews
• Ensure compliance on community policies
• Control expenses, focus on maximizing revenue and managing the property budget
• Review payables and receivables
• Update make ready board and communicate to Maintenance the status of weekly move-ins
• Updating all pricing: Yardi, ALN, Smart Locating, website's, pricelist and all other marketing tools
• Control Petty cash expenses
• Oversee daily accounting activities for the property
• Comply with all Fair Housing laws
• Approve all lease and applicant paperwork
• Entry of all renewals and notices
• Oversee property audits of parking, storage, pet, patio and appliances
• Assist in leasing responsibilities, when necessary
• Coordination of monthly schedules for leasing/maintenance staff
• Ensure work orders are completed in a timely manner
• Keep up with Neighborhood watch program with residents and local police
• Maintain all aspects of key track and resident keys

Job Qualifications:

• College degree preferred
• 5+ Years Multifamily experience as Property Manager, Community Manager or Operations Manager at a large (500+ units) multi-family property
• Proficient in Microsoft Office products (Excel, Outlook, Word Etc.)
• Familiarity with Yardi highly preferred
• Strong accounting background
• Superior communication and customer service skills
• Strong ability to promote good resident and staff relationships
• Excellent written and verbal communication skills
• Ability to handle multiple tasks and multiple priorities in a fast-paced environment
• Strong leadership skills with proven success created a positive, motivational environment

Benefits and Perks:

• Competitive salary
• Robust benefit package, including Medical, Dental, and Vision
• Company-paid Life and Disability coverage
• 401(k) with generous company match
• Employee lease discounts available
• Monthly employee recognition awards
• Career path and growth opportunities available
• Fun and team-oriented culture

About the role

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What you'll do

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Qualifications

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