Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family. 

The General Manager is responsible for overseeing all aspects of a premier 2000+ unit, Class A multi-family property- Thousand Oaks at Austin Ranch or combination of properties. This position will lead operations, leasing, and maintenance teams to ensure the highest standards are delivered to current and prospective tenants.

Job Responsibilities:

• Manage resident violations in relation to community conduct and the enforcement of community policies
• Review/memo nightly security reports and address any unresolved issues
• Conduct weekly meetings with all staff members and security
• Provide weekly, monthly, quarterly reports to management team
• Assist residents with concerns, problems or questions regarding their unit or the property
• Oversee all leasing activity, resident retention and renewal program
• Training and team building for staff
• Hire new staff members, provide daily management over Supervisors and conduct performance reviews
• Ensure compliance on community policies
• Control expenses, focus on maximizing revenue and managing the property budget
• Review payables and receivables
• Update make ready board and communicate to Maintenance the status of weekly move-ins
• Updating all pricing: Yardi, ALN, Smart Locating, website's, pricelist and all other marketing tools
• Control Petty cash expenses
• Oversee daily accounting activities for the property
• Comply with all Fair Housing laws
• Approve all lease and applicant paperwork
• Entry of all renewals and notices
• Oversee property audits of parking, storage, pet, patio and appliances
• Assist in leasing responsibilities, when necessary
• Coordination of monthly schedules for leasing/maintenance staff
• Ensure work orders are completed in a timely manner
• Keep up with Neighborhood watch program with residents and local police
• Maintain all aspects of key track and resident keys

Job Qualifications:

• College degree preferred
• 5+ Years Multifamily experience as Property Manager, Community Manager or Operations Manager at a large (500+ units) multi-family property
• Proficient in Microsoft Office products (Excel, Outlook, Word Etc.)
• Familiarity with Yardi highly preferred
• Strong accounting background
• Superior communication and customer service skills
• Strong ability to promote good resident and staff relationships
• Excellent written and verbal communication skills
• Ability to handle multiple tasks and multiple priorities in a fast-paced environment
• Strong leadership skills with proven success created a positive, motivational environment

Benefits and Perks:

• Competitive salary
• Robust benefit package, including Medical, Dental, and Vision
• Company-paid Life and Disability coverage
• 401(k) with generous company match
• Employee lease discounts available
• Monthly employee recognition awards
• Career path and growth opportunities available
• Fun and team-oriented culture