Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces. With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family. 

The Make Ready Manager is responsible for overseeing all aspects of the make ready process at a 2000+ unit property to ensure apartment homes meet company standards of excellence prior to move-in. This role manages contractors, coordinates team efforts, and ensures efficiency, quality, and consistency across the portfolio.

Key Responsibilities

• Oversee and coordinate all make ready operations, from scheduling to final inspection.
• Schedule and manage contractors/vendors to ensure timely and cost-effective completion of unit turns.
• Verify quality of work performed by contractors, vendors, and internal staff.
• Walk and assess vacant units, document damages, and determine resident charge-backs when applicable.
• Ensure the quality and readiness of all move-in ready units, including show units.
• Maintain vendor quality and pricing standards; negotiate as needed.
• Accurately complete and maintain purchase orders (POs) in company systems.
• Maintain accurate records of unit turns, inspections, locks, and keys (including KeyTrak systems).
• Monitor, stock, and organize maintenance shops to ensure readiness and efficiency.
• Communicate clearly and effectively with residents, contractors, and team members.
• Ensure compliance with company safety standards and regulations.
• Support and mentor make ready team members, ensuring alignment with company standards.
• Perform additional duties as assigned by the General Manager or Service Manager.
• Flexibility to work weekends as business needs require.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years of experience in a service management or make ready leadership role within multifamily housing.
• Strong hands-on technical and operational skills.
• Experience with Yardi or similar property management software.
• Proficient in Microsoft Word, Excel, and email.
• Must have cell phone, reliable transportation, and tools necessary to complete job responsibilities.
• Highly organized, dependable, and self-motivated.
• Strong leadership, communication, and multitasking skills.
• Positive, team-oriented attitude with a focus on quality and resident satisfaction.

Benefits & Perks

• Competitive salary
• Comprehensive Medical, Dental, and Vision plans
• Company-paid Life and Disability coverage
• 401(k) with generous company match
• Employee lease discounts
• Monthly recognition awards
• Career growth and advancement opportunities
• Fun, team-oriented culture