About BizzyCar

BizzyCar is a B2B SaaS company transforming the automotive care experience for consumers, dealerships, and manufacturers. Our mission is to simplify car repairs, enabling consumers to resolve issues like recalls without leaving home or work. Through our automated platform, we streamline the process from manufacturers to dealers to customers, significantly reducing notification times and making repair scheduling seamless. Dealers benefit from increased repair revenue and strengthened customer relationships, while OEMs avoid costly fines.

We are solving a $22B industry challenge, with over 70 million cars on the road having unresolved recalls. BizzyCar is a fast-paced, results-driven company with an experienced leadership team skilled in building high-value businesses. Employees enjoy competitive pay, equity opportunities, and medical benefits. While we’re a dispersed team, we prioritize collaboration and meet quarterly to maintain our strong culture.

About the role

We’re looking for a Director of Mobile Service to lead the charge in helping dealerships launch, scale, and succeed with mobile service. This is a high-impact, high-travel role (40–70% travel) designed for someone who thrives in fast-paced environments and knows how to get things done inside the dealership.

You’ll be the expert on operationalizing mobile service—from in-store consulting and training to building the playbooks that power national deployments. You’ll also work closely with our product, sales, and customer success teams to turn real-world challenges into scalable solutions, while partnering with OEMs and dealer groups to evangelize mobile service best practices and drive adoption.

What you'll do

Dealer Enablement & Training

• Train dealership staff on launching and scaling mobile service operations using BizzyCar.
• Develop onboarding materials, job aids, training videos, and lead in-person workshops.
• Coach leadership teams on staffing, pricing, performance metrics, and process design.

Playbooks & Operational Strategy

• Build detailed mobile service playbooks with step-by-step SOPs.
• Design staffing models, pricing strategies, and service area coverage plans.
• Translate operational insights into repeatable, scalable frameworks.

Field Consulting & Go-Live Support

• Travel to dealerships to provide on-site launch support, audits, and ongoing assessments.
• Lead workshops, observe operations, and conduct ride-along with mobile techs.
• Identify blockers to success and collaborate with internal teams to remove them.

Cross-Functional Collaboration

• Represent the voice of the field to guide product, sales, and marketing decisions.
• Provide structured feedback to product teams to evolve our platform’s capabilities.
• Contribute to sales enablement, value propositions, and go-to-market strategy.

OEM & Enterprise Relationships

• Represent BizzyCar in meetings with OEMs and large dealership groups.
• Align OEM program objectives with platform capabilities and rollout strategies.
• Partner with OEM field teams and fixed ops leaders to support adoption and success.

Qualifications

• 5+ years in automotive retail—ideally as a Service Manager, Fixed Ops Director, or Mobile Service Leader, or experience leading mobile service initiatives at an OEM or consultancy.
• Deep knowledge of fixed ops and mobile service models.
• Experience coaching and training dealership teams.
• Strong presence in both the service bay and the boardroom.
• A process-first mindset and ability to create clear documentation and training materials.
• Experience working cross-functionally with product, sales, and/or marketing.
• Willingness and ability to travel up to 70%.

Additional "Nice to Have"

• Experience implementing SaaS solutions or software at dealerships.
• Familiarity with DMS, scheduling, dispatch, or technician software.
• Existing relationships with OEM fixed ops leaders.
• Bilingual (Spanish/English).

Benefits

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and benefits package including paid time off, medical, dental, 401k, vision and equity benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. To learn more about our company please visit: www.BizzyCar.com.

What We Offer:

• Competitive compensation and Equity in a fast-growing SaaS startup
• Health, Dental, and Vision coverage
• Remote-first flexibility with extensive travel opportunities
• PTO + company holidays
• The opportunity to shape how the future of automotive service gets delivered

BizzyCar, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits. 

At this time, the company does not provide sponsorship for U.S. visas or immigration benefits. To that end, the company does not provide financial, legal or administrative support for employment-based U.S. immigration benefits. In compliance with the Immigration Reform and Control Act of 1986, and as a condition of employment, all employees must complete the Form I-9 and present unexpired documents showing that the employee is legally authorized to work for any employer in the United States.