Part-Time On-Call Licensed Massage Therapist

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role.

Job Title: Part-Time On-Call Licensed Massage Therapist

Department: Spa

Directly Reports To: Assistant Director of Spa

FLSA Status: Hourly Non-Exempt

SUMMARY of our Cultural Beliefs:

Be Dependable.

I am loyal to the team and committed to the Bluejack mission and experience.

Integrity First.

I am accountable to be honest and always do the right thing.

Value People.

I empathize and respect others.

Speak Up.

I seek, listen and provide candid feedback to improve performance.

Empowerment.

I have the skills, resources and authority to create memorable experiences.

Be Remarkable.

I seek ways to be extraordinary and deliver a positive impact every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

· Ensures internal and external guest satisfaction with a positive and friendly attitude

· Uphold the highest departmental standards of exceptional quality, service, and timing to include all policies, procedures, and operating standards

· Pursue and participate in additional CEU’s on an annual and on-going basis and submit certificates of completion to spa leadership

· Maintain exceptional standards of cleanliness and sanitation throughout spa back of house areas and spa treatment rooms and facilities

· Monitor and ensure all equipment throughout the spa back of house areas and spa treatment rooms is in proper condition and good working order; report findings spa management and follow up as appropriate

· Mandatory participation in all Spa trainings, activities, events, and promotions

· Maintain monthly performance goals as set by the spa leadership to include guest retention and recommended retail homecare for each guest

· Required to demonstrate and maintain exceptional product knowledge of The Sanctuary, property specific outlets, and Bluejack National

· Reports all deficiencies, maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

· Maintains organization and exceptional detail orientation in all work areas

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

· Excellent communication skills, both written and verbal

· Knowledge of/understanding of Spa Industry

· Must possess a positive attitude and the ability to work amongst a team and independently

· Must be detail oriented and able to manage competing priorities and time restraints in a fast-paced environment

· Willingness to learn and grow as a service provider

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Relevant training and certification required to be a licensed massage therapist in the State of Texas.

· Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

· Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well.

· Ability to remember, recite and promote all spa service and fitness offerings

· Attained a degree, diploma, or otherwise successfully completed a massage therapy program that consists of at least 500 total hours of course work and clinical work from an approved massage school

· Flexible availability, including evenings, weekends, and holidays, as required by event schedules.

EDUCATION:

High school graduate or equivalent required.

Massage Therapy Certificate of Completion from an accredited school

APPROXIMATE SCHEDULE AND HOURS:

Weekdays, weekends, and Holidays, schedule flexible as business dictates.

ADDITIONAL COMPENSATION:

Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.

BLUEJACK APPEARANCE AND GROOMING STANDARDS:

The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.

LICENSES AND CERTIFICATIONS:

· Successful completion of State Board exam

· State of Texas Massage Therapy license required

· Liability Insurance to include Sanctuary Wellness Spa/Bluejack National as additional insured required upon hire

· CPR/FA/AED Training required

· Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.

PHYSICAL DEMANDS AND WORK ENVIRONMENT   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.

We are an equal employment opportunity employer.

ACKNOWLEDGMENT:

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.