About Bodwé Professional Services Group

Bodwé is the Professional Services Group of Mno-Bmadsen, the investment enterprise and a wholly owned instrumentality of the Pokagon Band of Potawatomi. We are architects, planners, consultants, designers, engineers, scientists, and federal contractors, committed to growing the economy and legacy of the Pokagon Band and supporting its more than 6,000 citizens. We enhance space and place in partnership with clients that span the country and business sectors, offering full-service architecture and engineering services as well as contract support services for federal agencies. We design and build, preserve and restore, mitigate and manage, serve and problem solve.

Position Summary

The FE Administrative and Business Operations Support contractor will provide full-time, on-site support to the Facilities Enterprise (FE) Division, working under the direct supervision of the Deputy Chief of Business Operations. This role is essential in ensuring operational efficiency, quality service delivery, and coordination across multiple project and facilities management teams. The contractor will act as a key liaison between stakeholders, oversee administrative functions, and drive continuous improvement in support processes.

This position requires strong organizational, communication, and analytical skills, with a solid foundation in administrative best practices and business operations within a federal or government contracting environment.

Accommodation Requests

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, contact our HR Director (April Hawkins) at 269-927-0144 or careers@bodwegroup.com

Essential Duties

• Serve as the primary point of contact for the FE division's SF182 training request process, including package consolidation, routing, and SOP development.
• Oversee and coordinate communication between Project Managers and Facility Managers to ensure consistent delivery across the FE project portfolio.
• Track and report on project status regularly; maintain accurate and up-to-date records.
• Lead quality assurance efforts by developing and implementing quality programs to ensure high service levels.
• Coordinate and manage candidate interviews, surveys, and the contractor selection process in collaboration with DHA FE POCs and Partnerships.
• Manage onboarding and offboarding of aligned contractors, including coordination with Security, Business Ops, and the Education Coordinator for CAC and building access.
• Facilitate Kick-Off Meetings for new contractors with FE Branch Chiefs/POCs both in person and via Microsoft Teams.
• Maintain a current list of all contract personnel by name and contract number, with timely updates upon onboarding/offboarding.
• Administer the FE Administrative SharePoint site; ensure content is accurate, updated, and provide recommendations for improvement.
• Maintain and update the Front Office Procedures Guide.
• Support continuous improvement initiatives for Planning & Design (P&D), Compliance & Integration (C&I), and Staff & Administration (SA) branches.
• Act as access control gatekeeper for the Master Project List (MPL) and related Microsoft Teams channels.
• Coordinate document organization efforts quarterly across various platforms including Architecture Library, G: Drive, CONNECT.gov, and WCFT.
• Conduct monthly reviews of MPL pivot charts/tables to verify data accuracy and functional integrity.

Education and Experience

• Bachelor’s degree in Business Administration, Office Management, or a related field.
• Familiarity with business operations, federal administrative procedures, and quality assurance practices.
• Strong interpersonal skills to effectively interact with government officials, internal staff, and external stakeholders.
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and SharePoint.
• Basic understanding of database management and data analysis.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills, with the ability to multitask and meet deadlines.
• Experience drafting, editing, and managing official correspondence and reports.
• Analytical and problem-solving skills with attention to detail.

Preferred Qualifications

• Experience supporting government or Department of Defense (DoD) organizations.
• Working knowledge of CONNECT.gov, WCFT, and other federal project management tools.
• Familiarity with DHA systems and procedures is a plus.

Work Environment

This role is intended to be 100% onsite at Defense Health Agency in Falls Church, VA.

Physical Demands

The role typically involves a combination of office settings and on-site visits to healthcare facilities, which may include construction zones or areas with ongoing equipment installations. Adherence to safety protocols and the use of personal protective equipment (PPE) when required are also essential.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Native American Hiring Preference

Our parent company, Mno-Bmadsen, prefers to hire Pokagon citizens who are qualified and suitable for available positions. For purposes of this section, “qualified” means that the applicant meets the technical and experiential needs for employment; and “suitable” means that the candidate appears to be the best fit considering present circumstances and conditions. Targeted preference is in the following order:

• First, to qualified Pokagon Band citizens; and
• Second, to qualified spouses, and qualified custodial parents; and
• Third, to other qualified Native Americans; and
• Fourth, to all other qualified applicants

Any determinations as to the applicability of the Pokagon hiring preference are at the discretion of each Company President.

Reporting Branch: Federal Support Services

Reporting Entity: Bodwe Federal Services

Fair Labor Standards Act Status: Exempt

Hours Per Week: 40

Reporting Status: Onsite

Reports To: Senior Federal Program Manager

Manages Others: No

Overnight Travel: No