About böhme
Böhme is a women’s fashion brand known for thoughtfully designed clothing, elevated basics, and an inspiring boutique shopping experience. We believe in empowering women through style, excellent service, and genuine connection. Our Sales Leads play a key role in modeling that experience every day.
Position Summary
The Sales Lead is responsible for delivering an exceptional customer experience while supporting store leadership with daily operations. This role bridges sales and leadership by guiding associates on the sales floor, maintaining store standards, and ensuring customers receive the signature Böhme boutique experience.
Key Responsibilities
Customer Experience
- Deliver warm, personalized service to every customer
- Lead by example in styling, product knowledge, and selling techniques
- Resolve customer concerns with professionalism and brand-aligned communication
- Support fitting room engagement and personalized styling sessions
Sales & Store Performance
- Help drive store sales goals through active selling and team motivation
- Support in tracking KPIs and coaching team members toward improvement
- Reinforce daily priorities from Store/Assistant Manager
Operational Support
- Open and/or close the store when scheduled
- Ensure visual merchandising standards align with brand guidelines
- Assist with inventory tasks: restocking, transfers, markdowns, and shipment processing
- Maintain floor organization, cleanliness, and presentation
Team Leadership
- Serve as the go-to support for associates during manager absence
- Provide feedback, guidance, and encouragement to team members
- Model professionalism, teamwork, and Böhme brand values
Qualifications
- Strong communication and interpersonal skills
- Passion for women’s fashion and styling
- Ability to multitask in a fast-paced boutique environment
- Dependable, responsible, and comfortable making decisions
- Flexible availability including evenings, weekends, and holidays