VP, Event Operations

About BoomPop, Inc.


Who We Are

At BoomPop, we believe in the magic of bringing people together. Since 2020, we've been transforming the way people gather, making it easier, more engaging, and truly unforgettable. We combine a top-notch event planning team with cutting-edge AI technology to make planning events as easy as shopping online.


We’ve had the pleasure of organizing exceptional events for over 6,000 clients, including Google, Nike, and Accenture, bringing together more than 300,000 attendees. And we're just getting started.


We have raised over $20M from top-tier investors including Atomic, ACME Capital, and Alex Rodriguez (A-Rod). 

 

Why Join Us?

The world of work is changing, and BoomPop is leading the charge. With remote work on the rise, companies like Airbnb, Salesforce, and Shopify are embracing a new mantra: “Offsites are the new office.”


The group travel and events industry is booming, and we're at the heart of it. Businesses are shifting their budgets from traditional office spaces to in-person experiences. Group travel, which was already a massive part of the $900 billion corporate travel industry, is growing even faster now.


Join us and be part of a world-class team that's redefining the future of travel and events. You'll find endless opportunities for growth, the chance to work with top-tier clients, and the thrill of making a real impact on the world.


About the role

As the VP, Event Operations at BoomPop, your mission is to lead and scale a world-class event planning and operations organization including event planners and offshore operations teams. You will craft and execute strategies to elevate our client servicing and event execution to world-class standards


The Event Planners’ mission is to plan, coordinate, and execute a diverse range of events with exceptional customer service, adaptability to changing client needs, and a strong focus on meeting or exceeding internal sales and event margin goals. They play a crucial role in creating memorable experiences that showcase our products and services while contributing to the overall growth and success of the BoomPop platform.



What you'll do

  • Team Management
    • Manage a team of people managers & one of the largest organizations within BoomPop.
    • Manage department hiring & scaling - we have ambitious growth goals & this role is critical in helping us get there.
    • Empower your team to do their best work - we are not micro-managers, we encourage the team to take autonomy and solve their own problems.
    • Ability to balance strategic vision with meticulous attention to detail - we don’t ask anything of the team that we don’t do ourselves, we hold ourselves to the highest standard, so that we are role models to our teams, we're servant leaders.
  • Event Management & Client Obsession
    • You are expected to bring industry shortcuts and cheat-codes with you to the job! You’ll guide the team, and handle escalations, and work with Client Success to strategize on client retention, satisfaction, and expansion - especially for high value logos.
      • Deep knowledge of the events industry (i.e., hotels, meeting venues, etc.)
      • Experience in organizing and managing events including corporate meetings, conventions, conferences, and other large-scale special occasions.
      • Experience in a client-facing role and (bonus points!) enterprise client expansion
      • Experience in overseeing large events.
  • Process & Product Optimization & Training
    • Improve and  enforce our events team operations, including SOPs, event financials, and other cross-functional processes to position the team for growth. 
    • Coach and train the team to be world-class. We want our NPS to maintain 80+.
    • Become a critical voice and influencer on the product roadmap: working with the product and design teams to get the product to also be (near) perfect.
    • Work closely with the finance team to close the books for events, and carefully track revenue and margin goals.


Qualifications

  • Bachelor’s degree or higher - minimum 8-15 years of related experience required, 15-20 years preferred.
  • Experience managing teams - strong interpersonal skills and sound judgment. 
  • Event expertise - strong knowledge of all aspects of event management. 
  • Strategic thinking - you think big and are ready to scale the team and build a world-class, billion-dollar organization.
  • Technical ability - ability to use & improve our product, proficiency in spreadsheets, and detail-oriented.
  • Highly efficient - ability to handle a large volume of work while not degrading quality.
  • Proactive - act without being told what to do, and follows up with clients proactively. 
  • Takes ownership - accountable for events, clients, and team. 
  • Growth mindset - listens to team and colleagues, solicits feedback, iterates, and improves work and the team always.
  • Enthusiastic - willing to take on projects and challenges, has a positive ‘can do’ attitude.
  • Exceptional work ethic - possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
  • High standards - expects personal performance and team performance to be nothing short of the best.
  • Communication - speaks and writes clearly and articulately without being overly verbose or talkative, sends organized messages to clients, and maintains this standard in all forms of written communication, including e-mail.
  • Persistence - demonstrates tenacity and willingness to go the distance to get something done.
  • Team player - understand the needs and constraints of the business and work towards that goal.


Benefits & Perks

  • Competitive salary + equity, with tons of room for career growth
  • Company sponsored 401(k)
  • Generous PTO
  • Paid parental leave 
  • Flexibility to work from anywhere
  • Amazing team offsites + events every quarter
  • World-class medical, vision, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
  • $50/month phone stipend


Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 3-4 nights of travel per quarter for this role.


Total Compensation Package; Including Benefits and Stock:

  • Base: $200,000 - $250,000 a year; Depending on Experience and Qualifications
  • Medical, vision, dental, life: $10,000 - $16,000 a year; Depending on Individual or Family Plan
  • Equity: Our vision is to take BoomPop to the moon; Total Estimated Value for this Role is $50,000+


Please note that this is a fully-remote opportunity. 


We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.





BoomPop is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. BoomPop considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

 

For California-based applicants: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, BoomPop will consider for employment qualified applicants with arrest and conviction records.

Event Services & Industry Partnerships

Remote (United States)

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