About Bound

We believe an athletic director's job is one of the most critical in a community: to shape the lives and experiences of student-athletes. But as we listened, we learned that with dwindling budgets and growing responsibilities, they’ve had no choice but to spend more time managing logistics than leading their teams and programs. After countless conversations, we gained a deep understanding of their challenges, from handling transactions to managing schedules and tracking results.

This insight was the catalyst for Bound. We created an all-in-one platform to give ADs back their time. With our OneSchedule Technology at its core, our platform integrates essential tools like Activity Registration, Tickets and Passes, and 20+ additional solutions. Today, Bound empowers schools across the country to manage every aspect of their athletics and activities, all within a single, unified solution.

We're not just a software company; we are a team made up of former athletic directors, administrators, coaches, parents, and fans. We all share one core belief: in the power of youth sports and activities to positively impact communities and the people who live in them.

About the Role

The Customer Data Specialist plays a key role in ensuring accurate and reliable information within our sports and activities management platform. This role supports customers and internal teams by entering and maintaining schedules, setting up schools, districts, and states, and performing ongoing data cleanup across multiple regions. The specialist reviews and prepares source data, prioritizes entries, and resolves discrepancies to maintain high data integrity. By following established procedures and safeguarding confidential information, this position helps ensure smooth operations and a dependable experience for our customers.

This role is part‑time, averaging 20–30 hours per week, scheduled within standard business hours (8:00 a.m.–5:00 p.m.)

Key Responsibilities

• Enter and maintain sports and activity schedules for high school and junior high schools across multiple states
• Set up and configure new schools, districts, conferences, and state associations within the platform
• Review, compile, and prepare source data for accurate system entry
• Prioritize data entry tasks to meet operational timelines and customer needs
• Leverage AI support tools to improve efficiency while applying human oversight to ensure data accuracy and reliability
• Identify, troubleshoot, and correct data errors or inconsistencies
• Validate and verify entered data by reviewing, correcting, deleting, or re-entering information as needed
• Follow established data management procedures to ensure consistency and accuracy
• Communicate incomplete or unclear information to team leaders for resolution
• Perform data cleanup and ongoing maintenance to support database integrity
• Protect customer information by maintaining strict data confidentiality
• Collaborate with team members and contribute to overall data operations and process improvements

Required Qualifications

• Strong attention to detail and commitment to maintaining high data accuracy
• Experience entering, reviewing, or managing data in software systems or databases
• Ability to organize and prioritize tasks while managing multiple assignments and deadlines
• Strong problem-solving skills with the ability to identify and resolve data inconsistencies
• Comfortable learning and using new software platforms and digital tools
• Ability to work effectively with AI-assisted tools while applying human judgment to ensure data quality
• Strong written communication skills for documenting issues and collaborating with team members
• Ability to handle sensitive information with professionalism and confidentiality
• Self-motivated with the ability to work independently while contributing to a collaborative team environment

Preferred Qualifications (Nice to Have)

• Experience working with school data, sports schedules, or education-related systems
• Familiarity with spreadsheets (Excel/Google Sheets) and data cleanup tasks
• Previous experience in customer support, operations, or data entry roles

Who You Are

• You care about getting the details right and take pride in clean, accurate data
• You enjoy solving problems and figuring out why something doesn’t look right
• You take ownership of your work and can manage priorities without needing constant direction
• You communicate clearly and collaborate well with teammates when challenges come up
• You bring a positive attitude and reflect Bound’s core values in how you work and support others
• You’re motivated by work that helps schools, coaches, and students stay organized and focused on the activities that matter most

Work Hours & Flexibility

Bound does not operate on a traditional “routine” workweek. When work needs to be done, we collaborate to get it done — whether that’s in the morning, afternoon, evening, or occasionally on weekends.

At the same time, Bound supports flexibility for personal needs, family events, appointments, and time to recharge. Employees are trusted to manage their schedules while meeting deadlines and delivering high‑quality work.

This role is part‑time, averaging 20–30 hours per week, scheduled within standard business hours (8:00 a.m.–5:00 p.m.)

Work Location

Bound supports on-site, remote and hybrid work. Some roles may require on‑site presence depending on team needs and responsibilities. Location expectations for this role: remote/hybrid

Physical Requirements (Essential Job Functions)

• Prolonged periods of sitting and working on a computer.

Why Join Bound?

Bound Core Values:

• Moments Matter – We work for moment creators.
• Hands On. Hands In. – We live these problems and live to solve them.
• You Are Unusual – Everyone was given remarkable gifts. We want to see those in action.
• We Figure It Out – We don’t dwell on a problem or issue, we work together and figure it out.
• Learn It Alls – We are learn it alls, not know it alls

Bound is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.  Bound is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need an accommodation during the application or interview process, please contact us.