About Broadvoice | GoContact

At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.  

Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.  

Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture.  

POSITION SUMMARY

We’re hiring a growth-focused Channel Marketing Manager—based in the United States—to accelerate our North America expansion. In this role, you’ll design and execute integrated channel campaigns that engage partners across every stage of their journey—from recruitment through activation and growth. You’ll develop marketing initiatives that support both sell-to (building partner mindshare through awareness, education, and enablement) and sell-through (helping partners drive demand with their customers), leveraging webinars, events, and scalable digital programs as part of your toolkit.

KEY RESPONSIBILITIES

• Lifecycle Campaigns – Build and manage targeted partner marketing campaigns that align with the partner journey: recruit, onboard, activate, and grow.
• Sell-To = Partner Mindshare – Create campaigns that build awareness and preference with partners, equipping them to confidently position and sell our CX and CCaaS solutions.
• Sell-Through Marketing – Develop campaigns and assets partners can take to market, helping them generate customer demand and accelerate pipeline.
• Partner Recruitment – Identify, qualify, and recruit new selling partners—including VARs, MSPs, BPOs, and technology providers—through the TSD/TSB ecosystem.
• Events & Webinars – Lead the overall execution of virtual and in-person events, working closely with internal teams to integrate them into broader partner campaigns that drive awareness, mindshare, and engagement at the right partner stage.
• Collaboration & Scale – Work closely with US Channel Marketing and Enablement to adapt proven playbooks and scale programs across the partner ecosystem.
• Partner Activation – Equip partners with discovery tools, playbooks, and business planning support to ensure long-term success and growth.

QUALIFICATIONS

• 5+ years of experience in channel marketing, partner management, or business development within telecom, cloud, or SaaS.
• Proven experience working with TSDs / master agents and understanding their partner ecosystems.
• Background in UCaaS, CCaaS, or CX platforms, with a strong understanding of how to drive partner mindshare and sell-through.
• A self-starter mindset, with the ability to thrive in a fast-paced, remote-first environment.

WHY BROADVOICE

🚀 Grow Your Career

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

🏡Enjoy Flexibility

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

🤝 Community & Culture

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

🌟 Make an Impact

With us, your ideas are heard, and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.