About Brook Inc

Brook Health is a digital health company. Brook provides people who are living with chronic conditions a highly personalized high-touch support via smartphone apps offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and build healthy habits to achieve their long-term health goals.

Brook offers an innovative work experience with team members in multiple time zones, headquartered in Seattle, WA. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to chronic condition management and improve health outcomes for users and health care providers. 

At Brook, we’re proud to offer innovative products that meet the needs of our customers in the challenging space of health care. To help us continue to grow and improve our offerings for our customers, we are seeking a responsible, motivated, and certified Medical Billing Specialist. 

What Makes This Job Amazing:

• Helping providers modernize and improve remote care, seeing patients succeed in achieving better health
• Being part of a fast-growing startup, where every team member is encouraged to contribute shaping our organizations future
• Huge learning & professional growth opportunity
• Work with a global remote team, headquartered in Seattle
• Unlimited PTO, 100% premium coverage of healthcare insurance, and more. 

Brook Inc is a healthcare company providing people who are living with chronic conditions a highly personalized high-touch support via a smartphone app, data collection through connected devices, and real-time access to health coaches, tele-nutritionists and nurses to make smart, daily decisions and build healthy habits to achieve their long-term health goals. Our goal is to change the approach to chronic condition management and improve health outcomes for users and health care providers. 

Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Location: Buffalo, NY or Boston, MA
Hybrid: This role will require 3 days/week in the office, and 2 days remotely. 

Key Responsibilities:

• Data entry/superbill entry and submitting claims to various insurance companies.
• Working directly with insurance companies, healthcare providers, and patients to get claims processed and paid in a timely manner.
• Pursue reimbursement from carriers by placing phone calls and documenting all communication in Medent EMR to ensure progress is made on outstanding accounts
• Reviewing and appealing unpaid/denied claims, handling collection on unpaid accounts.
• Verify Patient benefits & record patient responsibility into EMR
• Post insurance payments (paper and electronic methods) into the EMR
• Manage accounts receivable, medical billing, collections and posting
• Communicate clearly and kindly to patients and staff to ensure work continues at an acceptable pace

Required Skills/Abilities:

• Minimum 2 years of AR/Billing experience in a healthcare setting
• Expert level knowledge with Medent (Will consider a successful track record of working with 4-5 other EMR’s in replacement of Medent experience)
• Must possess excellent verbal and written communication skills.
• Proficient excel or google sheets skills
• Graduation from High School or equivalent
• Epic/Cerner Certification (Strongly Preferred)
• Medical Billing Certification (Strongly Preferred) 

Location: Buffalo, NY or Boston, MA
Hybrid: This role will require 3 days/week in the office, and 2 days remotely. 

Salary: Commensurate with experience and hiring location.