About Cadencia

At Cadencia, we specialize in connecting top-tier professionals with leading U.S. and Canadian companies. Founded in 2021, our mission is to deliver exceptional results through our talented team members in roles such as accounting, bookkeeping, project management, administrative support, and more.

Headquartered in Guadalajara, Mexico, we are proud to create opportunities for professionals to work in a supportive, growth-oriented environment. Team members are employed by Cadencia, but partner daily with an external client. We have opportunities for in-office and remote work, attracting candidates from throughout Mexico.

At Cadencia, we value innovation, teamwork, proactivity, critical thinking, and a commitment to excellence. We believe in rewarding our team for their hard work through competitive compensation, career mapping, a great benefits plan, and profit-sharing.

By joining Cadencia, you become part of a dynamic, forward-thinking, joyful organization that values your expertise and career aspirations.

Explore opportunities with us and be a part of a company that truly values its people. Together, we create impact and drive success!

Client Service Accountant (English-Speaking)

We’re looking for a client-focused Senior Accountant to join our team. In this role, you will be the main point of contact for a portfolio of clients, ensuring accurate financials, resolving accounting issues, and proactively addressing their needs. If you love solving financial puzzles, excel at critical thinking, and have the ambition to grow into a leadership role, we’d love to meet you!

We believe strong client relationships take time, so we’re seeking someone with a long-term vision—someone passionate about making an impact as we scale.

Key Responsibilities

Client-Facing Responsibilities

• Serve as the primary accountant for multiple clients.
• Provide prompt and professional responses to client emails and one-off requests, such as:
• • Business license renewals
  • Workers’ compensation audits
  • Client customer history (income and profitability)
  • Retirement strategies
  • Bank loan applications
  • Regulatory compliance
  • Financial review meetings (potential Zoom calls)
• Ensure financial statements are accurate before distribution.

Bookkeeping Oversight

• Oversee and review the work of a team of three bookkeepers based in the Philippines.
• Assign tasks to the bookkeeping team as needed.
• Provide courteous yet constructive feedback to maintain high quality and consistency across clients.
• Ensure compliance with standard operating procedures (SOPs).

Qualifications & Skills

Technical Skills

• QBO ProAdvisor Certified
• Strong financial statement review skills, with the ability to identify and resolve errors.
• Experience with posting corrections and updating SOPs when necessary.
• Ability to analyze financial fluctuations and provide insights.
• Proficiency in running canned Excel reports for clients.
• Ability to review monthly reconciliations and resolve outstanding items.
• Process improvement mindset—looking for ways to enhance effectiveness, controls, and consistency across clients.
• Willingness to learn industry-specific reconciliations (training provided).

Technology

• QuickBooks Online (QBO)
• Excel
• Slack
• Bill.com (nice to have)
• Gusto (nice to have)
• Google Workspace

Soft Skills & Characteristics

• Curious and eager to learn
• Critical thinker who enjoys solving financial puzzles
• Strong team player with excellent communication skills
• Highly proactive and able to anticipate client needs
• Professional, courteous, yet firm in managing client expectations
• Driven to grow, develop new skills, and earn promotions

Additional Requirements

• Experience: A minimum of 5 years of progressive experience in accounting
• Language: Fluent in English
• Location: Fully remote in Mexico; must be within 1-2 hours of client time zone
• Education: Degree in Accounting
• Home Office: Team member must be willing to secure reliable, high-speed internet

Why Join Us?

This role is a key part of our client's leadership pipeline. One of their main objectives with this hire is to free up founders to focus on growing and adapting the firm for the future. If you're looking for an opportunity to take ownership, make an impact, and advance in your career, this is the place for you!