About Us:
The Cancer Research Institute (CRI), established in 1953 and headquartered in New York City, is the preeminent U.S. nonprofit organization dedicated to saving more lives by fueling the discovery and development of powerful immunotherapies for all cancers.
Guided by a world-renowned Scientific Advisory Council that includes four Nobel laureates and 35 members of the National Academy of Sciences, CRI has invested over $517 million in support of research conducted by immunologists and tumor immunologists at the world's leading medical centers and universities and has contributed to many of the key scientific advances that demonstrate the potential for immunotherapy to change the face of cancer treatment. The Cancer Research Institute's research funding supports the entire continuum of basic discovery through early-stage clinical development of novel cancer immunotherapies.
Director of Development Operations
The Director of Development Operations oversees CRI’s development operations program, supporting all fundraising and donor stewardship activities, and continuing to build a program that raises the resources needed to fund the research that will advance groundbreaking discoveries and build a world immune from cancer.
Responsibilities:
- Oversee all aspects of the development database
- Ensure efficient and accurate gift entry
- Support development team donor engagement by collaboratively designing dashboards for real-time portfolio updates and providing expert guidance on leveraging CRM for moves-management
- Oversee the development operations team as well as the CRM reporting and associated analysis, in order to provide metrics of donor trends, that will help to inform development strategy
- Oversee the portfolio structure and donor assignment processes in CRM
- Oversee the pulling of lists for mass mailings and donor communications
- Oversee all aspects of the donation processing program
- Ensure all donations are processed and acknowledged accurately and in a timely manner
- Oversee the reconciliation of all revenue with finance to ensure accuracy of CRM
- Support annual audit with any donation information requested
- Partner with finance top provide monthly revenue updates
- Oversee vendor relationships associated with donation processing
- Pursue a continuous improvement plan in order to increase the efficiency, accuracy and security of donation processing
- Oversee Development Operations change management
- Design processes to improve efficiency and accuracy of the development team
- Design and implement training plans for new processes and tools
Requirements:
- Minimum of 7 years relevant CRM management experience, including donation processing, data-hygiene, reporting and systems improvement
- Minimum of 2 years experience supervising staff
- Experience working with a diverse community of stakeholders
- Excellent written and oral communication skills
- Excellent attention to detail
- Ability to design reports and synthesize large amounts of information in order to draw data-informed conclusions that can inform strategy
- In-depth familiarity with rules and best-practices for processing philanthropic donations.
- Proficient using Raiser’s Edge, Google, Microsoft, Slack, professional communication tools, and project management software
- Experience using at least two donor CRM, including Raisers’ Edge is desired
Benefits:
- 100% covered Health Insurance
- Dental & Vision
- Life Insurance
- Long term & Short term disability
- Pension Plan
- Paid Time off
We are proud to be an equal opportunity employer, committed to fostering a diverse, inclusive, and collaborative workplace. We do not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected characteristic. We consider qualified applicants with criminal histories consistent with applicable laws and provide reasonable accommodations for individuals with disabilities.
We offer competitive compensation and benefits tailored to factors such as location, role complexity, and experience. ]
For roles in Burlingame, CA or New York City, the estimated base salary range is $155K- 175K per year.