Position Summary
The Lead Cloud Engineer is a critical member of the CAQH Technology team. In this role, you will work with both vendor and internal teams to oversee the smooth operation of a cloud-based application with more than a million users. The Lead Cloud Engineer frequently interacts with Infrastructure, Application, and Security Operations teams to ensure the system is always healthy and secure. The Lead Cloud Engineer supports and works with the Application Operations, Architecture and Infrastructure teams to design and implement the optimal future state of the application with a focus on infrastructure.

The Lead Cloud Engineer is a full-time, remote, exempt position and reports to the Director, Enterprise Architecture & Infrastructure.

Specific Responsibilities

• Work with technical vendor teams to ensure cloud-based applications run securely and efficiently.
• Assist with triage and remediation of production incidents, engaging with client technical staff as needed.
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements.
• Oversee monitoring and management of infrastructure for both availability and performance.
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure.
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency.
• Recommend new technologies, practices, and architecture to improve the system, as appropriate.
• Participate in or lead infrastructure-related projects as needed.
• Participate in the development of a 3–5 year infrastructure roadmap.
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel.
• Ensure software licenses and versions are kept current.
• Coding CI/CD pipelines
• Assist in managed identity/service principal creation along with other application and security tasks
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
• Report on Azure resources, utilization, topology, and related topics as requested by management.

Skills

• Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components.
• Ability to clearly communicate highly technical subjects to both technical and non-technical audiences.
• Excellent customer service skills.
• Scripting skills in one or more areas of systems administration, DevOps, infrastructure as code, or continuous integration and deployment tools in a cloud environment.
• Strong understanding of network architecture and protocols.
• Excellent problem-solving and analytical skills.
• Strong familiarity with Azure technologies and management of Azure resources.
• Familiarity with Agile, Scrum, or SAFe development processes is a plus.

Experience

• Minimum of 12 years of experience in a technical role, with at least 5 years as a Sr Systems Engineer or Sr Software Engineer, Lead or Manager.
• Experience developing or supporting Microsoft .NET applications is a plus.
• Microsoft Azure Certifications such as the AZ-204 AZ-305 or AZ-400 are a plus
• Bachelor’s degree in in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred.
• A Master's degree is a plus.

What You Get

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to equal opportunities for all. Our teams work diligently to foster a workplace where all individuals are valued, respected, and empowered. We embrace different perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination, and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

Who We Are

The Council for Affordable Quality Healthcare (CAQH) was formed by health plans who came together nearly 25 years ago with the desire to make healthcare work better. Today, we are trusted by stakeholders from across the healthcare ecosystem to improve business processes and offer the most comprehensive provider and member data in the United States.