Medical Assistant

About The Role

We are seeking a dedicated Medical Assistant with approximately 3 years of experience to join our Medical Assistant department in an hourly, full-time capacity. In this role, you will work closely with physicians, nurses, and other clinical staff to provide high-quality patient care and support efficient daily operations. You will be responsible for a blend of clinical and administrative tasks, helping to ensure that each patient visit is well-coordinated, accurate, and compassionate. This position is ideal for someone who is detail-oriented, comfortable in a fast-paced medical environment, and committed to maintaining high standards of patient service and clinical excellence.

What You'll Do

• Greet and prepare patients for examinations, ensuring comfort and verifying personal and medical information.
• Obtain and document vital signs, medical histories, and chief complaints accurately in the electronic medical record (EMR).
• Assist providers with examinations, minor procedures, and treatments, following established clinical protocols.
• Administer medications and injections as directed by licensed providers and in accordance with practice policies and regulations.
• Collect, label, and process laboratory specimens, including blood draws, urine samples, and swabs, ensuring proper handling and documentation.
• Perform basic clinical tests such as EKGs, vision screenings, and point-of-care testing, and accurately record results.
• Prepare and maintain examination rooms, ensuring they are clean, organized, and fully stocked with necessary supplies.
• Schedule patient appointments, follow-up visits, and referrals, coordinating with other departments and external providers as needed.
• Manage patient flow to minimize wait times while maintaining a high standard of care and communication.
• Update and maintain accurate patient records in the EMR, including charting clinical information and documenting patient interactions.
• Provide patients with instructions regarding medications, procedures, and follow-up care as directed by the provider.
• Support front-office duties as needed, such as answering phones, verifying insurance, and collecting co-pays and required forms.
• Follow infection control and safety protocols to maintain a clean, safe clinical environment for patients and staff.
• Handle medical equipment properly, including routine cleaning, calibration checks, and reporting any malfunctions.
• Participate in quality improvement initiatives, staff meetings, and ongoing training to support best practices and regulatory compliance.

Qualifications

• 3+ years of experience working as a Medical Assistant or in a similar clinical support role in a healthcare setting.
• High school diploma or equivalent; completion of an accredited Medical Assistant program strongly preferred.
• Current Medical Assistant certification/registration (e.g., CMA, RMA, CCMA, or equivalent) as required by state or employer standards.
• Proficiency in English, with strong verbal and written communication skills for interacting with patients, families, and clinical staff.
• Experience using electronic medical record (EMR) systems to document patient information and manage clinical workflows.
• Solid understanding of basic clinical procedures, vital signs, medical terminology, and common outpatient workflows.
• Ability to perform phlebotomy, administer injections, and conduct routine diagnostic tests in accordance with training and protocols.
• Strong attention to detail and accuracy in documentation, specimen handling, and medication administration.
• Demonstrated ability to prioritize tasks, manage time effectively, and work in a fast-paced clinical environment.
• Professional, patient-centered demeanor with the ability to maintain composure, empathy, and confidentiality at all times.
• Knowledge of standard infection control, OSHA, and HIPAA regulations and willingness to follow all safety and privacy protocols.
• Basic computer skills, including familiarity with email, scheduling software, and standard office applications.
• Ability to work a full-time hourly schedule, which may include occasional extended hours based on clinic needs.
• Capacity to stand, walk, and move between exam rooms for extended periods, and to lift or move equipment and supplies as needed within reasonable limits.

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.