About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space. Learn more at http://www.neurostar.com .

Program Manager, Product Development

We are seeking a highly motivated and visible Program Manager to join our dynamic team. This pivotal role involves leading engineering and cross-functional teams through the entire product development lifecycle, encompassing new product introductions (NPI), installed base (IB) programs, and product lifecycle management. You'll play a key role in shaping strategy and collaborating with both management and individual contributors to deliver innovative, market-leading products—on time, on budget, with exceptional quality and compliance.

What You'll Do:

As a Program Manager, you will be instrumental in driving our product success. Your responsibilities will include:

• Leading cross-functional core teams through all stages of the Product Development Process (PDP), from initial concept to launch. This includes detailed planning, design, implementation, verification, validation, and manufacturing transfer.
• Driving detailed program planning activities, establishing robust project tracking metrics, conducting weekly project status meetings, and meticulously managing program budgets.
• Implementing risk management best practices to mitigate potential issues and ensure project success. You'll lead efforts to identify root causes and resolve program, schedule, and technical challenges as they arise.
• Collaborating closely with Product Development to design, develop, test, and release new product features.
• Partnering with Operations, Field Service, and Customer Support to ensure seamless transitions of new products into manufacturing, ease of service in the field, and comprehensive customer training at launch.
• Working with Quality Assurance and Regulatory teams to ensure all programs adhere to quality procedures, processes, and international regulatory requirements.
• Regularly reporting program status to management, providing clear and concise updates.
• Consistently delivering programs as defined: on time, on budget, with high quality and compliance.
• Undertaking other duties as needed or required to support our mission.

What You'll Bring:

To thrive in this role, you should possess:

• A thorough understanding of product development processes and cross-functional dependencies.
• General understanding of FDA Quality System Regulations (QSR 820.30), GMP, and ISO regulations 60601, 13485, and 14971.
• Strong oral and written communication skills, enabling effective interaction with all stakeholders.
• Excellent problem-solving abilities, ideally with Six Sigma training and certification, or equivalent experience.
• A demonstrated ability to build and lead high-performing teams, coordinate complex cross-functional activities, and effectively resolve conflicts.

Education & Experience:

• Bachelor of Science Degree in Engineering or a related technical field.
• Experience in product technical design and development.
• Minimum of 3 years of experience as a Program Manager in the medical device industry, with a proven track record of leading at least one full program from concept to launch.
• PMP certification preferred.

Physical Requirements:

• Ability to remain in a stationary position 50% - 75% of the time.
• Walking/Bending/Stooping 50% - 75% to access file cabinets, office equipment, etc.
• Light to moderate lifting may be required.
• Travel up to 20% by air, rail, or auto within the United States.

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

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