Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face.  That problem is a lack of consistency and professionalism in the kitchen.  With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.

At Upper Crust Food Service, we believe breakfast should be just as exciting as dinner and dessert should always make the day better. Our Bakers are the creative force behind the sweet finishes, ensuring every plate delights with fresh, scratch-made quality. If you love the smell of warm pastries in the morning, thrive in a fast-paced kitchen, and want to be part of a team that values both craftsmanship and customer service, this role is for you.

What’s in it for you? 

• Very few late nights and weekend hours
• Time off for most holidays
• Paid vacations
• A competitive 401K with company match 
• Health, dental, vision, and pet insurance

Duties and Responsibilities:

• Prepare and coordinate daily breakfast and dessert pastries following established production procedures and systems.
• Plan pastry production in coordination with meal service to ensure quality, temperature, and appearance of food are preserved.
• Maintain food safety standards and proper handling techniques in compliance with company policy and local regulations.
• Ensure supplies and ingredients are available or secure approved substitutions in time for preparation.
• Keep work area clean and organized; clean and maintain equipment used in food preparation.
• Complete food temperature checks before service as required.
• Assist with meal service, including setting steam tables, serving food, or supporting other workstations as needed.
• Help with unloading, inspecting, and storing ingredients and supplies.
• Perform daily cleaning tasks such as dishwashing, sweeping, mopping, and garbage removal.
• Support special event meals (e.g., recruitment, homecoming, celebrations) as directed.
• Represent Upper Crust Food Service positively in daily interactions with clients, student members, and staff.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this job. Duties, responsibilities and activities may change at any time with or without notice. 

Required Skills and Abilities:

• Ability to work well as part of a team.
• Strong attention to detail and consistency in food preparation.
• Knowledge of or ability to learn pastry and baking techniques.
• Excellent customer service and interpersonal skills.
• Ability to follow all sanitation and safety procedures.
• Positive attitude and adaptability to changing tasks.

Preferred Education and Experience:

• High school diploma required.
• 1–2 years of customer service experience required.
• 2-5 years of professional baking experience required.
• Experience in a bakery or similar environment preferred.
• Valid food safety and sanitation certification (or ability to obtain within 30 days of employment).

Special Demands:

• Must be able to stand for long periods of time and work in a busy kitchen environment with heat, steam, and noise.
• Ability to lift up to 50 pounds at times.
• Exposure to cleaning chemicals and kitchen hazards (hot surfaces, knives, slippery floors).

Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.