You will be responsible for transporting individuals—including those who use wheelchairs—to and from various appointments, day programs, and other outings. You will ensure our passengers' safety, maintain a clean driving record, and provide excellent customer service while representing the company in the community.

We operate 24/7, but our primary shifts can begin as early as 2:00 AM, so flexibility with scheduling is important.

Duties

• Safe Transportation: Drive passengers to scheduled appointments and other destinations in a timely, safe manner.
• Passenger Assistance: Assist riders in and out of vehicles, including safely securing wheelchairs, walkers, and other mobility devices.
• Vehicle Maintenance: Complete daily vehicle inspections, maintain cleanliness, and ensure vehicles are in good working condition.
• Documentation: Accurately record pick-up/drop-off times, mileage, and relevant passenger information.
• Compliance: Follow all company policies and local, state, and federal driving regulations.
• Customer Service: Interact with passengers and healthcare partners in a friendly, courteous, and professional manner.
• Safety Protocols: Adhere to infection control procedures and any additional safety protocols required by healthcare facilities or local guidelines.

Requirements

• Valid Driver’s License: State-issued with a clean driving record.
• High School Diploma or GED (preferred).
• Experience: Previous driving or transportation experience is an advantage, especially in non-emergency medical transport (NEMT).
• Physical Requirements: Ability to lift and maneuver up to 300 lbs together with partner (to assist passengers with wheelchairs and other mobility devices).
• Background Check: Must pass a criminal background check and drug screening.
• CPR/First Aid Certification
• Excellent Communication Skills: Clear, courteous, and professional interaction with passengers, client facilities, and co-workers.
• Customer Service Mindset: Positive attitude and genuine desire to help others..

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

At Carolina First EMS, we put high-quality health-care within your reach.  Whether you use a  wheelchair or require stretcher transport, we have the equipment and expertise you need to get to your appointments on-time and hassle-free.
Whether you live in an extended care facility or the same house you moved into 50 years ago, we specialize in helping you make full use of our community’s healthcare options.