About Cars and Bids 

Cars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, we’ve hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. We’re not just a marketplace — we’re a passionate, fast-moving team redefining how people buy and sell cars online.

Post-Auction Sales Concierge
Location: Remote (Western U.S. only)
Type: Full-time
Compensation: $70,000 to $90,000 on-target earnings + equity & benefits
Schedule: Pacific Time Zone hours preferred

Join the Team That’s Shaping the Future of Online Car Auctions

Cars & Bids is the fastest-growing online auction platform for modern enthusiast cars, created by automotive journalist Doug DeMuro. Since launching in 2020, we’ve hosted over 28,000 auctions, sold more than $625 million in vehicles, and built a loyal community of buyers and sellers. We’re not just a marketplace — we’re a passionate, fast-moving team redefining how people buy and sell cars online.

We’re now hiring a Post-Auction Sales Concierge to join our growing team. You’ll be a key contributor to our revamped post-auction process, with a core focus on helping broker a sale and connect buyers and sellers when an auction fails to meet reserve. 

This is a dynamic, customer-facing role that blends deal making, customer support, automotive knowledge, communication skills, and a genuine love of helping others. If you’re obsessed with cars, thrive in fast-paced environments, and love to deliver an exceptional experience for buyers and sellers, we want to hear from you.

What You’ll Do

• Negotiate with the high bidder and seller to create a sale if the reserve is not met.
• Build relationships and connect with our users
• Provide tailored recommendations and resources to ensure a smooth transaction
• Close deals via phone, text, email, and chat
• Collaborate across teams to continuously improve our platform, tools, and internal processes

What We’re Looking For

• A deep passion for enthusiast cars and the automotive world
• Proven experience in a customer-centric sales role
• Experience providing high-touch customer support in fast-paced settings, ideally at startups, marketplaces, or online platforms
• A professional customer-facing demeanor and the ability to quickly communicate with clarity, succinctness, and precision
• Excellent written and verbal communication skills
• Strong attention to detail and exceptional organizational habits
• Familiarity with Google Workspace (Docs, Sheets, etc.)
• A collaborative mindset and experience working cross-functionally
• Adaptability, energy, and enthusiasm for startup-style environments
• Bonus: An eye for process improvement and a desire to make things better

Why Cars & Bids?

We’re a small, dedicated team with a big reach – and we’re just getting started. Here’s what you can expect when you join us:

• The chance to make a real impact at a fast-growing company
• A team of fellow car lovers who take pride in their work
• A say in shaping the future of our product and customer experience
• True remote flexibility, competitive compensation, equity, and room to grow

Sound like a good fit?
We’d love to hear from you. Apply now and help us take Cars & Bids to the next level.

As part of your application, please select your favorite auction on Cars & BIds that failed to meet reserve, and suggest a couple of strategies that you’d use to help broker a deal.