About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $15 million and more than $12.5 million in assets.

About the role

The Clinical Supervisor is the primary organizer, monitor, and overseer of the therapeutic functions and services provided by the therapists within their programs. Provides clinical support, supervision, and monitoring for the therapists assigned in both our residential and acute treatment programs. Additionally, serves as a crucial point of contact between the Clinical Director and the main clinical staff. The Clinical Supervisor is also responsible for program development, training of clinical staff, and maintaining professional relationships with collateral agencies.

What you'll do

• Provides oversight, supervision, and quality assurance of all mental health and clinical services, including record-keeping and direct services.
• Ensures that clinical services are in compliance with county, state, and federal regulatory agencies.
• Ensures adherence to HIPAA and documentation requirements as identified by regulatory agencies.
• Reviews treatment plans, case notes, and written correspondence in order to verify that such documents meet appropriate regulatory agencies.
• Facilitates team case conferences on a weekly basis to ensure coordinated treatment plans and service utilization in order to ensure the comprehensive care of patients.
• Monitors submission of initial and renewal treatment plans for quality and timeliness
• Assigns cases to therapists and paraprofessionals, as needed
• Interacts and mediates between referral sources, other agencies, and therapists as needed.
• Ensures that supervision documentation occurs and is submitted for filing.
• Ensures that all significant incidences are reported via Incident Report within 24 hours.
• Hires, trains, and provides performance management feedback to employees (coaching, counseling, career development, disciplinary actions).

Qualifications

• Master's degree in human services field, i.e., social work, psychology, counseling, nursing, addiction counseling, or related field.
• LICSW, LMHC, LADC1 licensing and 3-years of experience providing clinical supervision to an interdisciplinary team in a similar substance use disorder treatment environment
• Bilingual, Spanish, preferred
• Demonstrated ability to consistently maintain and chart documentation in accordance with regulations
• Knowledge of various substance use treatment modalities
• Knowledge of issues collateral to substance use
• Strong leadership and people management skills
• Ability to recruit, train and supervise staff
• Strong knowledge of county and state federal regulations
• Strong oral and written communication skills
• Exceptional analytical and problem-solving skills
• Proficient in Microsoft Office Suite (Word, Excel, Power Point)
• A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other Casa Esperanza locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of Casa Esperanza.

Competencies

• Problem Solving: Identifies problems, involves others in seeking solutions when appropriate, conducts appropriate analysis, searches for best solutions, and responds quickly to new challenges.
• Job Knowledge: Understands duties and responsibilities; has required job knowledge; has necessary technical skills; understands company mission and values; keeps job knowledge current; is in command of critical issues.
• Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.
• Collaboration: Works in collaboration with other health professionals and leaders from other disciplines.
• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.
• Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or outpatient facilities. They spend much of their time on their feet, actively working with patients.
• Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• Travel: Travel is primarily local (Merrimack Valley area) during the business day

Schedule

Job Type: Full-time, On-Site

Medical Specialty: Addiction Medicine

Schedule: 8-hour shift

What we offer:

Casa Esperanza Benefits Package:

• Compensation:  $85,000-$95,000 annual salary
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO): 18 days year one, 20.5 days at year 2, and 23 days at year 5
• Sick Pay: 10 paid days per year
• Long-/Short-Term Disability 
• Paid by Company Life Insurance
• Health Insurance (Medical Dental, Vison)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources (EAP)
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, crawl, and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.