About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the role

The Conexiones ATS/CSS includes education and counseling regarding the nature of addiction, relapse prevention, and aftercare. The Case Manager helps the client during this process to identify their goals, needs, and resources during this time-limited stay. From the assessment, the Case Manager and the client formulate a plan together to meet those goals. The eventual goal along the continuum can range from returning home to further residential placement. 

Essential Functions & Responsibilities 

• Greet new clients and create a welcoming, comfortable atmosphere for them 
• Interviews clients, reviews records, and confers with other professionals to evaluate condition of client 
• Obtains and documents in a precise and timely manner all relevant group documentation 
• Ensure all evidence based practices are organized in a user-friendly manner
• Assists in formulating a treatment plan based on comprehensive biopsychosocial assessment of client 
• Ensures extensions and authorizations are in place for continued treatment stay
• Maintains responsibility for educational and other group programming 
• Counsels clients individually and/or in family and in group sessions to assist client in to achieve treatment goals under the direction of the Clinical Supervisor 
• Refers client to other support services as needed, such as medical evaluation and treatment, social services, and employment services. 
• Enters client data into paper and electronic record 
• Completes a psychosocial history, tobacco assessment and wellness assessment within regulation deadlines 
• Ensure group enrollments and disenrollments are up to date 
• Works directly with Clinical Supervisor on group schedule, interventions and relevant topics based on local, state and federal regulations 
• Ensures materials and training of group curriculum are facilitated to new hires of all disciplines 
• Integrates and consults different group dynamics based on program needs
• Responds promptly to client needs  
• Maintains confidentiality  
• Attends staff meetings and supervision sessions
• All other related duties as assigned 

Qualifications  

• Associate's Degree with certifications, or a combination of experience and education; Bachelor’s Degree preferred, LADC, CADC 
• Bilingual Spanish and English required
• Have a sense of compassion, patience and empathy 
• Must demonstrate ability to relate to a substance use treatment population in a sensitive manner 
• Have an interest and willingness to work in a multicultural setting 
• Must share a customer service orientation 
• Manages difficult or emotional client situations
• Responds promptly to client needs 
• Focuses on solving conflict, not blaming 
• Maintains confidentiality 
• Knowledge of relevant community resources for continuing care/aftercare placement

Schedule

• Sunday - Thursday: 9am - 5pm/12pm - 8pm

What we offer:

Casa Esperanza Benefits Package:

• Compensation:  $24.04/hour
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO) - 18 days year one, 20.5 days at year 2, 23 days at year 5
• Sick Pay - 10 paid days per year
• Long/Short-Term Disability 
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources - EAP
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, travel, movies; etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more....

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Casa Esperanza’s EEO Statement

Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc. also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers, and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.